Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Gallup, NM location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
658 reviews
5 stars
346
4 stars
157
3 stars
82
2 stars
30
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Store Cleanliness
The store was frequently noted as clean and organized, contributing to a positive shopping experience.
Product Availability
Customers expressed mixed feelings about product availability, with some finding what they needed while others noted limited sizes and selections.
Pricing
Feedback on pricing was varied; some customers appreciated the sales and discounts, while others found prices to be high.
Checkout Experience
Several reviews mentioned long checkout lines, particularly during busy periods, but overall experiences were generally positive.
- JCJ ClaybaughOct 22, 20255.0Very clean and organized store. Staff is friendly and knowledgeable.
- CCcharlesOct 21, 20254.0Found what we were looking for
- CFchris fiedlerAug 9, 20255.0Aubrey was very helpful today! Very patient and was able to help me with what I was looking for. Very great customer service!
- SSStarla SummyAug 1, 20255.0Good sales today but I'm posting to give credit to Jonte, who works there and checked us out. He was very kind, very chatty and so kind. Not only to us but also to his employees and other customers🙂
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in Gallup, NM?
JCPenney in Gallup is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of products can I find at JCPenney in Gallup?
This location offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney Gallup offer curbside pickup and free shipping?
Yes, JCPenney Gallup provides both free shipping and curbside pickup options for your convenience.
Are there accessible entrances and public restrooms at JCPenney Gallup?
Yes, the store has wheelchair accessible entrances and public restrooms available for customers.
What payment methods are accepted at JCPenney Gallup?
They accept American Express, Discover, MasterCard, Visa, checks, and debit cards; cash-only payments are not required.
Which exclusive brands are available at JCPenney in Gallup?
You can find private brands like Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona at this location.
Is JCPenney Gallup located inside a mall?
Yes, JCPenney is located inside the Rio West Mall at 1300 W Maloney Ave, Ste A, Gallup, NM 87301.
What other shopping options are nearby JCPenney in Rio West Mall?
Nearby stores include Claire's for fashion accessories and piercings, Fallas Discount Stores for affordable goods, and Ross Dress for Less for women's clothing and department store items.
Are there food and beverage options near JCPenney in Gallup?
Yes, near JCPenney you can find Tropical Espresso café, Subway sandwich shop, Casamero Cafe, and Pizza 9 for dining and refreshments.
How can nearby transit or amenities assist customers visiting JCPenney Gallup?
Customers can use the Bank of America ATM nearby and explore shopping at Gallup Mall. Access to mobile phone stores like Verizon and TCC provide convenience before or after shopping at JCPenney.