The Plaza at Cottonwood is a retail shopping center located at the northeast corner of Coors Blvd Bypass NW and Seven Bar Loop Rd NW in a highly desirable neighborhood in Albuquerque, New Mexico. Coors Blvd Bypass NW is a primary north-south arterial road linking the community of West Mesa to downtown via major east/west freeways. The shopping center is anchored by Staples and Party City and is shadow anchored by Walmart and The Home Depot. Immediately adjacent is the Cottonwood Mall, anchored by JCPenney and Dillard's. At over 1M SF, it is the largest indoor mall in the state.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.