Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Albuquerque, NM location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,329 reviews
5 stars
710
4 stars
297
3 stars
176
2 stars
58
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of individual employees providing excellent service.
Cleanliness Issues
Several reviews highlighted concerns about the cleanliness of the bathrooms and fitting rooms, with some customers expressing disappointment.
Product Selection
Customers noted a good variety of products, but some expressed frustration over limited stock in certain sizes and departments.
Pricing Concerns
There were mixed reviews regarding pricing, with some customers finding great deals while others felt prices were too high or that coupons were ineffective.
- CCCathy C2 days ago5.0prices high but food was outstanding
- DMDavid MartinDec 26, 20255.0Lady at JCPenney's was very nice to me. It helped me out with everything I needed. The weight was short, not very expensive. Christmas was great. JCPenney's employee was very helpful with everything I needed. Definitely will be going back there
- SSSavannahDec 25, 20253.0When shopping at this JCPenney never go to the bathroom! I heard a lady complain and say “this is disgusting id rather use a gas station bathroom”. The whole store could use a deep clean. There are so many people going in and out, the least you could do is have a clean bathroom
- RTRichard TorrezDec 24, 20255.0I highly recommend this Location,And the Girl that helped me was very outgoing and very helpful! I didn't get her name,But she had light red hair. Thank you again! This department was on the bottom next to the mattress's. . . Cottonwood Mall!
- AGAndres gallegosDec 10, 20255.0I usually come to this place for cologne and for gifts for the holidays.It's a nice place, you could always find what you're looking for here
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Albuquerque, NM?
You can find a wide variety of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Albuquerque.
What are the store hours for JCPenney in Albuquerque?
JCPenney in Albuquerque is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Albuquerque offer curbside pickup and free shipping?
Yes, this location offers both free shipping and curbside pickup for your convenience.
Are there any exclusive brands available at JCPenney Albuquerque?
Yes, you can shop exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at this store.
What payment methods are accepted at JCPenney Albuquerque?
The store accepts American Express, Check, Discover, MasterCard, and Visa.
Is JCPenney Albuquerque accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance.
Where is JCPenney located in Albuquerque and what is the shopping area like?
JCPenney is located at 10000 Coors Bypass NW inside Cottonwood Mall, a popular shopping center with various retail and dining options.
What nearby options for shoe shopping are available around JCPenney Albuquerque?
Nearby shoe stores include Payless ShoeSource, SHOE DEPT. ENCORE, Lady Foot Locker, Duke City Heat, and Foot Locker, giving you many choices to complement your JCPenney shopping trip.
Are there any nearby beauty and salon services close to JCPenney Albuquerque?
Yes, MasterCuts hair salon and Avella Salon & Barber are nearby for hair and beauty services, perfect for a visit before or after shopping at JCPenney.
Can I find places to eat or relax near JCPenney Albuquerque at Cottonwood Mall?
Yes, nearby you can visit O2 Lounge for drinks or Roll N Dash Ice Cream and Dairy Queen for sweet treats, ideal for a break during your shopping day.