Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 6600 Menaul N.E. in Albuquerque, NM or shop the collection online.
Went into today and Amira helped me and my Fiance out. She was literally sooooo helpful and so nice. Super friendly and it’s hard to find friendliness in the customer service industry. We will definitely be back just based off our experience!
RF
Rachel Frank
Dec 13, 2025
2.0
Return process is ludicrous - took 30 minutes even with my order number, email, phone number and credit card. They kept saying they couldn't find my order even though it was pulled up on my phone. This is the second time I jad this issue. Selection of clothes is limited. Disappointed to say the least. I won't shop with them again!
JP
Joey Perez
Jan 2, 2023
1.0
It's so frustrating not being told what is happening behind the register. I tried returning 3 items from a purchase made my mother in a separate location and the transaction wasn't being found with her phone number. This annoyed me because she just created a reward account and opened a credit card with Express that day. Whatever, system issues happen and it's not the associate's fault. They can't find the receipt, so I'm offered a courtesy exchange amount of $89 for the 3 items. Sounds good, but I'm unable to use it online because the items I wanted in store are sold out in my size. This is even more annoying because there's no way I'm going to use that amount on something that doesn't fit me when I should be easily able to get a merchandise or gift card to have the amount put on or have the items ordered for me in store. After scrambling to find the original receipt of the transaction, the items then come out to a small amount of $30.69. I was going to be offered $89 for not having the receipt whatsoever, but for going above and beyond to get the original receipt only to be given a low balled amount. What made it worse is that the sales rep with green hair didn't tell me what was happening till after everything was completed. I easily could have looked in store to get other items instead of settling for that low of an amount. Based on other people's reviews of this store, the staff does not listen and don't seem to care about letting people know what they're doing till after it's done. The fact that Express has continuously had system errors, glitches in their website and allowing guests to make purchases for items that are not actually available is just icing on top of how poorly ran this company is. The quality of the products are 50/50 anyway, so there's no use in continuing to shop here. I will happily close my credit card with Express and have my mother do the same. I urge everyone to seriously shop at other companies and e-commerce sites to avoid so much frustration.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Coronado hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
Gift Cards are available for purchase at Express retail stores, Express Factory Outlet stores, and online at express.com.
How can I apply for jobs at Express Coronado?
You can view and apply for open positions by visiting https://www.express.com/g/careers/.
What is the contact number for Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return an online order at any Express store?
Yes, online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the standard shipping times for Express clothing orders?
Standard delivery orders typically arrive in 5-7 business days within the United States and selected Territories, excluding holidays.
What is Express's return policy?
Returns and exchanges must be made within 30 days of purchase. Third-party products purchased online cannot be returned in stores, and returns from Factory Outlet or non-U.S. stores are not accepted.
What clothing sizes does Express offer for men and women?
Express offers women's sizes 00-14 and men's sizes XS-XL, available online and in stores. See the size chart at https://www.express.com/service/custserv.jsp?name=SizeChart.
What are the store hours for Express at 6600 Menaul N.E., Albuquerque, NM?
Express is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which nearby stores could I visit after shopping at Express?
After shopping at Express, you might enjoy visiting nearby stores such as Kohl's for department store shopping, Sephora inside jcpenney for beauty products, and Pandora for jewelry and accessories.
Are there dining options close to Express at 6600 Menaul N.E.?
Yes, nearby dining options include LongHorn Steakhouse for steak, Wetzel's Pretzels for quick snacks, and Sbarro for pizza.
What other fashion stores are located near Express?
Nearby fashion stores include Aerie for women's lingerie and clothing, Aeropostale for clothing and accessories, and PacSun for men's clothing and fashion accessories.