Hartgers Jewelers

4.7
181 reviews

About

Watch Store
Hartgers Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Hartgers Jewelers
699 Wyckoff Avenue, WYCKOFF, NJ
07481, United States

Hours

Reviews

4.7
181 reviews
5 stars
164
4 stars
2
3 stars
0
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the attentive and knowledgeable staff, particularly mentioning individuals like Saige, Lauren, and Kelly for their exceptional service.

Store Atmosphere

The store is frequently described as beautiful, elegant, and inviting, contributing to a pleasant shopping experience.

Product Availability

While many customers were satisfied with their purchases, some expressed frustration over the limited availability of popular Rolex models and the perceived lack of transparency regarding wait times.

Family Business

Customers appreciate the family-run aspect of Hartgers, noting a personal touch and commitment to customer relationships.

Mixed Experiences

While many reviews are positive, there are notable complaints about rude service and unprofessional interactions from some staff members.
  • BH
    Brian Huber
    4 days ago
    1.0
    I call this place to get an appraisal done on a Rolex watch. I've gotten this done multiple times in the past. Associate was short and obnoxious. If you want to be treated poorly by associates who lack any kind of courtesy or basic manners, come here! Or spend your money on a watch where they'll appreciate your business like Omega.
  • MC
    Mandar Chitale
    Nov 11, 2025
    5.0
    Another Timeless Piece, Another Flawless Experience at Hartgers! We added a magnificent new Rolex to our collection—this time, a special piece for my wife. And, once again, Hartgers Jewelers in Wyckoff came through with their signature excellence. Lauren, was simply outstanding. She patiently guided my wife through the subtle, yet crucial, decision between the classic 31mm and 36mm Datejust. There was absolutely no pressure; just attentive, informed assistance that truly made the selection process a celebratory moment. This kind of professionalism and patience is what sets Hartgers apart from other authorized dealers. It was, as always, a truly pleasant experience. I highly recommend making an appointment and visiting this exceptional place for your luxury watches and fine jewelry. It's more than a store—it’s where you build your collection. It's a definite place where I will return to buy the next special watch for my daughter. Thank you, Hartgers and Lauren!
  • MS
    Michael Sylvester
    Oct 22, 2025
    5.0
    I was able to purchase my first Rolex from Hartgers. Very grateful for being able to do so. Thank you Lauren and Hartgers for doing business with me. Also the store is absolutely beautiful, if you haven’t been go check it out. Thanks again!
  • HZ
    Hassan Zarif
    Oct 21, 2025
    5.0
    Had a wonderful experience at Hartgers! Julia was incredibly kind and attentive in helping me choose the perfect watch for my wife. We couldn't be happier!
  • OR
    oskar riemenschneider
    Oct 12, 2025
    5.0
    Fantastic selection of watches! Went there to inquire about getting my wife a Rolex and Saige could not have been more helpful. A few weeks after taking my information she contacted me to let me know they had received a watch similar to what I was looking for. It was such a relief to know that Saige is actively trying to help me get the watch !!

Frequently Asked Questions About Hartgers Jewelers

What type of watches does Hartgers Jewelers specialize in?

Hartgers Jewelers is an Official Rolex Retailer authorized to sell and maintain Rolex watches.

Where is Hartgers Jewelers located?

Hartgers Jewelers is located at 699 Wyckoff Avenue, Wyckoff, NJ 07481, USA.