Hartgers Jewelers

4.7
183 reviews

About

Watch Store
Hartgers Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Hartgers Jewelers
699 Wyckoff Avenue, WYCKOFF, NJ
07481, United States

Hours

Reviews

4.7
183 reviews
5 stars
166
4 stars
2
3 stars
0
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and attentive, particularly highlighting individuals like Saige and Lauren for their exceptional service.

Store Atmosphere

The store is frequently described as beautiful, elegant, and welcoming, contributing positively to the overall shopping experience.

Product Availability

While many customers were pleased with their purchases, some expressed frustration over the limited availability of popular Rolex models and the perceived lack of transparency regarding wait times.

Mixed Experiences

While many reviews are positive, there are notable complaints about rude service and unprofessional behavior from some staff members, indicating inconsistency in customer experiences.
  • JL
    Juliet Lisky
    Dec 27, 2025
    1.0
    Very stiff individuals in there. Learn some manners and how to talk to customers.
  • NE
    Nidal E
    Dec 26, 2025
    5.0
    I recently visited Hartgers Jewelers to try on the Blue Dial Datejust 41, and the experience was top-notch. The showroom is incredibly elegant, and the staff made me feel welcome from the moment I walked in. I really appreciated the opportunity to view their exhibition pieces and discuss the specific configurations I'm looking for. It’s clear why they have such a long-standing reputation as a family-owned jeweler in the area. I'm looking forward to working with them and hope to celebrate my milestone with a special piece from their collection soon!
  • TL
    Thomas Lee
    Nov 30, 2025
    5.0
    I had an amazing experience with Saige. She took the time to show me some beautiful timepieces and made the whole visit feel effortless and genuinely enjoyable. Super knowledgeable, welcoming, and patient. If you’re looking for someone who really cares about the customer experience, ask for Saige
  • BH
    Brian Huber
    Nov 20, 2025
    1.0
    I call this place to get an appraisal done on a Rolex watch. I've gotten this done multiple times in the past. Associate was short and obnoxious. If you want to be treated poorly by associates who lack any kind of courtesy or basic manners, come here! Or spend your money on a watch where they'll appreciate your business like Omega.
  • MC
    Mandar Chitale
    Nov 11, 2025
    5.0
    Another Timeless Piece, Another Flawless Experience at Hartgers! We added a magnificent new Rolex to our collection—this time, a special piece for my wife. And, once again, Hartgers Jewelers in Wyckoff came through with their signature excellence. Lauren, was simply outstanding. She patiently guided my wife through the subtle, yet crucial, decision between the classic 31mm and 36mm Datejust. There was absolutely no pressure; just attentive, informed assistance that truly made the selection process a celebratory moment. This kind of professionalism and patience is what sets Hartgers apart from other authorized dealers. It was, as always, a truly pleasant experience. I highly recommend making an appointment and visiting this exceptional place for your luxury watches and fine jewelry. It's more than a store—it’s where you build your collection. It's a definite place where I will return to buy the next special watch for my daughter. Thank you, Hartgers and Lauren!

Frequently Asked Questions About Hartgers Jewelers

What type of watches does Hartgers Jewelers specialize in?

Hartgers Jewelers is an Official Rolex Retailer authorized to sell and maintain Rolex watches.

Where is Hartgers Jewelers located?

Hartgers Jewelers is located at 699 Wyckoff Avenue, Wyckoff, NJ 07481, USA.