Many customers praised the staff for being knowledgeable, friendly, and attentive, particularly highlighting individuals like Saige and Lauren for their exceptional service.
Store Atmosphere
The store is frequently described as beautiful, elegant, and welcoming, contributing positively to the overall shopping experience.
Product Availability
While many customers were pleased with their purchases, some expressed frustration over the limited availability of popular Rolex models and the perceived lack of transparency regarding wait times.
Mixed Experiences
While many reviews are positive, there are notable complaints about rude service and unprofessional behavior from some staff members, indicating inconsistency in customer experiences.
JL
Juliet Lisky
Dec 27, 2025
1.0
Very stiff individuals in there. Learn some manners and how to talk to customers.
NE
Nidal E
Dec 26, 2025
5.0
I recently visited Hartgers Jewelers to try on the Blue Dial Datejust 41, and the experience was top-notch. The showroom is incredibly elegant, and the staff made me feel welcome from the moment I walked in. I really appreciated the opportunity to view their exhibition pieces and discuss the specific configurations I'm looking for. It’s clear why they have such a long-standing reputation as a family-owned jeweler in the area. I'm looking forward to working with them and hope to celebrate my milestone with a special piece from their collection soon!
TL
Thomas Lee
Nov 30, 2025
5.0
I had an amazing experience with Saige. She took the time to show me some beautiful timepieces and made the whole visit feel effortless and genuinely enjoyable. Super knowledgeable, welcoming, and patient. If you’re looking for someone who really cares about the customer experience, ask for Saige
BH
Brian Huber
Nov 20, 2025
1.0
I call this place to get an appraisal done on a Rolex watch. I've gotten this done multiple times in the past. Associate was short and obnoxious. If you want to be treated poorly by associates who lack any kind of courtesy or basic manners, come here! Or spend your money on a watch where they'll appreciate your business like Omega.
MC
Mandar Chitale
Nov 11, 2025
5.0
Another Timeless Piece, Another Flawless Experience at Hartgers!
We added a magnificent new Rolex to our collection—this time, a special piece for my wife. And, once again, Hartgers Jewelers in Wyckoff came through with their signature excellence.
Lauren, was simply outstanding. She patiently guided my wife through the subtle, yet crucial, decision between the classic 31mm and 36mm Datejust. There was absolutely no pressure; just attentive, informed assistance that truly made the selection process a celebratory moment. This kind of professionalism and patience is what sets Hartgers apart from other authorized dealers.
It was, as always, a truly pleasant experience. I highly recommend making an appointment and visiting this exceptional place for your luxury watches and fine jewelry. It's more than a store—it’s where you build your collection.
It's a definite place where I will return to buy the next special watch for my daughter. Thank you, Hartgers and Lauren!
Frequently Asked Questions About Hartgers Jewelers
What type of watches does Hartgers Jewelers specialize in?
Hartgers Jewelers is an Official Rolex Retailer authorized to sell and maintain Rolex watches.
Where is Hartgers Jewelers located?
Hartgers Jewelers is located at 699 Wyckoff Avenue, Wyckoff, NJ 07481, USA.
What are the business hours of Hartgers Jewelers?
Hartgers Jewelers is open Monday to Friday from 10:00 AM to 4:30 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.
How can I contact Hartgers Jewelers by phone?
You can reach Hartgers Jewelers by phone at +1 201-891-0044.
Does Hartgers Jewelers have a website or social media presence?
Yes, visit their website at https://www.hartgersjewelers.com/ or follow their Instagram handle @hartgersjewelers for updates.
What languages are spoken at Hartgers Jewelers?
Hartgers Jewelers' staff communicates primarily in English.
Are there any banks near Hartgers Jewelers for convenient financial services?
Yes, TD Bank and Capital One Bank are nearby, making it convenient for customers to handle banking needs before or after visiting Hartgers Jewelers.
What nearby wellness or skin care services can customers visit in the area?
Customers can visit Skin-Evolution for skin care treatments and Ola Wellness for counseling and mental health services near Hartgers Jewelers.
Are there any recreational spots near Hartgers Jewelers for leisure activities?
Spring Lake, featuring a lake and swimming pool, is nearby and offers active life opportunities for customers looking to relax before or after shopping.
What other types of stores or services are located near Hartgers Jewelers?
Nearby businesses include bfree boutique clothing store, Wyckoff Veterinary Hospital, and Miller's Pharmacy for diverse shopping and service needs.