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JCPenney

4.3
(1851 reviews)

Business Details

4 Willowbrook Blvd, Wayne, NJ
07470, United States
(973) 785-3200

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Wayne, NJ location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4 Willowbrook Blvd, Wayne, NJ
07470, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.3
1,851 reviews
5 stars
1,123
4 stars
412
3 stars
159
2 stars
60
1 star
97
  • MM
    Mack
    1 day ago
    5.0
    I ordered a quarter zip online and was able to pick it up easily at JCPenney. The store was clean, had two floors, and the prices were pretty decent. The bathroom was also clean, which is always a plus, and the staff was friendly and helpful throughout the visit. Overall, it was a smooth and pleasant experience.
  • FH
    Frances Hynes
    Apr 1, 2026
    5.0
    Faiz the store manager and his team were super friendly and polite. Store looked great!
  • VR
    Valeria De La Rosa
    Mar 26, 2026
    5.0
    I want to give a big thank you to the women at the JCPenney Portrait Studio! The staff was incredibly helpful and made my kids feel so comfortable, especially since it was their first time taking studio photos. They were patient, kind, and truly wonderful. Our photographer, Asha, captured such beautiful pictures of my kids — I can’t wait to receive them. We went on a Thursday afternoon, and it was nice and quiet, which helped everything feel calm and not overwhelming. I’m already looking forward to coming back and taking more photos with this amazing team of women!
  • KY
    Karima Yahya
    Mar 22, 2026
    1.0
    I dropped off my wedding ring Feb 1st. To get repaired. “Sheera” in the the jewelry dept gave my husband and I the repair receipt. That states estimated completion time Feb 28. I called the end of February they said it’s not in yet. I went in the First week of March and she said they’ll call when it in. It is today March 22, nobody has called us since we went in person. My husband goes in and finds the ring is there and ready. Shera whoever her name is , proceeds to give him the ring in a plastic repair bag , and refuses to give him the receipt. We’ve had the ring repaired before and they always give us the receipt along with a nice rung jewelry box. I am assuming she refused to give him the receipts due to the fact it’s been in , and nobody has called to inform us.(the date would have proven that) It is to say the least the worst experience we ever had with a sales person. She should be ashamed of how she handles her work , she is very lazy. I am still very upset she didn’t give my husband the receipt because it would’ve proved that she has been letting it sit there without informing us. She also took the repair receipt and refused to give him that too. What a shame on this service. Management needs to check her out before they loose more customers!
  • FP
    Frank Pedicini
    Feb 14, 2026
    1.0
    In the checkout downstairs there's an older Spanish she was very rude

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Wayne, NJ offer?

JCPenney offers a wide selection including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours for JCPenney at Willowbrook Mall?

JCPenney is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

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Certified April 05, 2026Yext Knowledge Graph
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