JCPenney

Reviews

• MM

  Mack

  1 day ago
  5.0
  I ordered a quarter zip online and was able to pick it up easily at JCPenney. The store was clean, had two floors, and the prices were pretty decent. The bathroom was also clean, which is always a plus, and the staff was friendly and helpful throughout the visit. Overall, it was a smooth and pleasant experience.
• FH

  Frances Hynes

  Apr 1, 2026
  5.0
  Faiz the store manager and his team were super friendly and polite. Store looked great!
• VR

  Valeria De La Rosa

  Mar 26, 2026
  5.0
  I want to give a big thank you to the women at the JCPenney Portrait Studio! The staff was incredibly helpful and made my kids feel so comfortable, especially since it was their first time taking studio photos. They were patient, kind, and truly wonderful. Our photographer, Asha, captured such beautiful pictures of my kids — I can’t wait to receive them. We went on a Thursday afternoon, and it was nice and quiet, which helped everything feel calm and not overwhelming. I’m already looking forward to coming back and taking more photos with this amazing team of women!
• KY

  Karima Yahya

  Mar 22, 2026
  1.0
  I dropped off my wedding ring Feb 1st. To get repaired. “Sheera” in the the jewelry dept gave my husband and I the repair receipt. That states estimated completion time Feb 28. I called the end of February they said it’s not in yet. I went in the First week of March and she said they’ll call when it in. It is today March 22, nobody has called us since we went in person. My husband goes in and finds the ring is there and ready. Shera whoever her name is , proceeds to give him the ring in a plastic repair bag , and refuses to give him the receipt. We’ve had the ring repaired before and they always give us the receipt along with a nice rung jewelry box. I am assuming she refused to give him the receipts due to the fact it’s been in , and nobody has called to inform us.(the date would have proven that) It is to say the least the worst experience we ever had with a sales person. She should be ashamed of how she handles her work , she is very lazy. I am still very upset she didn’t give my husband the receipt because it would’ve proved that she has been letting it sit there without informing us. She also took the repair receipt and refused to give him that too. What a shame on this service. Management needs to check her out before they loose more customers!
• FP

  Frank Pedicini

  Feb 14, 2026
  1.0
  In the checkout downstairs there's an older Spanish she was very rude

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