Business Details
About
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear StoreExpress
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 1400 Willowbrook Mall in Wayne, NJ or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.4
294 reviews
5 stars
189
4 stars
59
3 stars
21
2 stars
10
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were notable complaints about rude behavior and poor service from some employees.
Store Cleanliness
Customers consistently noted that the store was clean and well-organized, with tidy dressing rooms and a pleasant shopping environment.
Pricing Concerns
Several reviews mentioned that the store's prices were considered high, with some customers feeling that discounts were misleading.
Product Variety
Customers appreciated the wide selection of clothing and styles available, although some expressed dissatisfaction with recent changes in styles.
- NNNehalDec 16, 20244.0This Express store was large with sections for both men and women apparel, shoes and accessories. Even though they had lots of items, I was amused by the variety. We saw lots of sales on the items, hoodies and lots of men apparel were for $39, inner wear 50% off. They also had huge sales section with up to 70% off. The store was clean and tidy. Lots of associates were helping customers. Checkout lanes were moving super fast, as they had 4 registers open. Service wise they were excellent.
- KKKang KimJul 22, 20171.0So my mom and I decided to visit this store today, and when we decided to try on the clothes, we decided to share one room because there were so many people waiting. And this elderly african looking store member who was wearing a purple t-shirt and mid-length jean short decided to talk VERY LOUDLY JUS OUTSIDE OF OUT FITTING ROOM ABOUT "mommy and daughter in one room". And when I handed her back the clothes she gives her co-worker the nastiest "see" look I have ever seen in my entire life. Lady, I know I might seem quiet and Asian, but I do understand English, and this should not be the way that you will treat any customers OR ANY HUMAN BEINGS. I'll never ever visit this RACIST STORE again.
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Willowbrook Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
You can buy Express gift cards in Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express at Willowbrook Mall currently hiring?
For job openings and applications, please visit https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders at any Express location?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the store hours for Express at Willowbrook Mall?
Express is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM local time.
What types of clothing and services does Express offer at the Willowbrook Mall location?
Express offers men’s and women’s clothing including jeans, dresses, suits, and accessories, plus buy online pick up in store service.
Which payment options are accepted at Express Willowbrook Mall?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa payments.
Are there any nearby stores at Willowbrook Mall where I can complement my shopping experience at Express?
Nearby stores include Hollister Co., Old Navy, White House Black Market, Zara, and Steve Madden, offering a variety of men’s, women’s, children’s clothing, shoes, and accessories.
What nearby food options are available around Express at Willowbrook Mall?
You can enjoy meals or snacks at nearby Charleys Philly Steaks, Ben & Jerry’s ice cream shop, and Greek From Greece bakery within the mall.
Are there convenient nearby services like tailoring or mobile phone stores near Express at Willowbrook Mall?
Willowbrook Tailor Shop offers tailoring services nearby, and Verizon Authorized Retailer – Victra and AT&T provide mobile phone sales and accessories close to Express.