Staff was super helpful and patient!! I came in for an online order and accidentally ordered the wrong size. They helped me find the right size and price match so I could still use my coupon!!
ML
Mell Liberato
Sep 20, 2025
1.0
I recently stopped into American Eagle, excited to check out the new arrivals, but I was highly disappointed by my experience. The manager on duty, Laurice, was not very friendly and gave the impression that she didn’t want to be there at all. It really took away from the shopping experience.
That said, I do really like American Eagle’s clothing and will give another location a try. I hope to have a more positive experience with the staff next time.
SS
Shoshana
Jul 31, 2025
1.0
I went to the store and they had to order two pairs of Jeans for me. When the jeans arrived, they were not the same as the ones we had discussed. Also, the tags were falling off. I went to return them, but the store wouldn’t take the return because the jeans didn’t have tags. They said no exceptions. Told me to call customer service. I called them, and instead of doing the right thing, they created a ticket.
Finally got a response, and they said I can’t return the jeans because there are no tags- even though they were shipped with tags falling off. I’ve never worn them, and now I’m stuck with jeans I can’t wear.
I’ve been a customer for decades, and your service used to be great. What changed? First rule of business is the customer is always right. I’ll be taking my business elsewhere from now on.
CC
Cevallos Cedeno
Aug 7, 2021
5.0
Thank you so much for your outstanding service and friendliness, it’s a pleasure shopping at your American Eagle Wayne location!, Willowbrook Mall.
What type of products does American Eagle offer at the Willowbrook Mall location?
American Eagle offers a wide range of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrances.
What are the store hours for American Eagle at Willowbrook Mall?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. On the holiday November 28, 2025, it opens earlier at 8:00 AM and closes at 9:00 PM.
Does American Eagle offer in-store pickup and curbside pickup services?
Yes, American Eagle offers both in-store pickup and curbside pickup services at this location.
What payment options are accepted at American Eagle in Willowbrook Mall?
The store accepts Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is the American Eagle store located within Wayne, NJ?
It is located at 2025 Willowbrook Mall, Wayne, NJ 07470, inside the Willowbrook Mall.
Are there any other clothing stores near American Eagle in Willowbrook Mall?
What shoe stores can I visit near American Eagle at Willowbrook Mall?
Nearby shoe stores include Tillys, Clarks, and Vans, giving you options to find footwear before or after shopping at American Eagle.
Are there any dining options close to American Eagle worth visiting?
Yes, you can visit nearby dining spots such as Buffalo Wild Wings for American-style wings and bar atmosphere, Dunkin' for coffee and donuts, and The Cheesecake Factory for a full American restaurant experience.
What social media platforms can I follow American Eagle on?
You can follow American Eagle on Facebook at AmericanEagleAerieWayneNJ, on Instagram with the handle @americaneagle, and on Twitter via @AEO.
Can I shop online or get more information about American Eagle's products?
Yes, you can visit their website at https://storelocations.ae.com/us/nj/wayne/00249-2025-willowbrook-mall.html for more information and online shopping options.