DSW Designer Shoe Warehouse

4.1
382 reviews

About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyAvailable

Location

DSW Designer Shoe Warehouse
1515 US Highway 22 West, Watchung, NJ
07069, United States

Hours

Reviews

4.1
382 reviews
5 stars
211
4 stars
78
3 stars
43
2 stars
14
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their helpfulness, others, particularly managers, received criticism for rudeness and unprofessional behavior.

Store Condition

Several reviews mention the store being messy and unorganized, impacting the shopping experience negatively.

Product Variety

Customers appreciate the wide variety of shoes available, but some express disappointment in the limited selection for certain sizes and styles, particularly for men's shoes.

Checkout Experience

Many customers report long wait times at checkout due to understaffing, with only a few registers open during busy periods.

Pricing

The store is noted for having affordable prices and good deals, although some customers feel that certain items are becoming too expensive.
  • WR
    Wilmarie Rodriguez
    Nov 6, 2025
    5.0
    Great service! I usually shop online not actually going to the store was great and the staff is super attentive.
  • AF
    Angelique Francois
    Oct 20, 2025
    1.0
    The problem with this location is the manager, Curtis. I had the unfortunate experience of coming into contact with Curtis while returning a damaged shoe that I received after purchasing online. Already inconvenienced he did not try to help at all but made the process more difficult than need be. He will make the company lose customers and thus money as his unprofessional and unskilled presence is a deterrent to shop at that store.
  • KC
    Katelyn Calvo
    Oct 14, 2025
    5.0
    RUN don’t walk to this location!! Insanely affordable (and dare I say- CHEAP) prices aside, it’s never crowded and the staff lets you browse and shop around in peace without being too pushy for a sale. Both girls at the register had great customer service skills, and Alana checked me out. She could not have been sweeter or funnier, and convinced me to get the special protection spray on all 3 pairs of sneakers I bought.
  • LF
    Leah Figueroa
    Sep 23, 2025
    5.0
    This is a great location. I completely disagree with the previous poster about the mens options. This store has a very decent amount of men, woman, and children shoes & accessories. Alway a great experience here. I really don't know why there are so many bad reviews. Do you guys have the right location? Also, they are NOT all sneakers. They have a large variety of shoes for almost any occasion. For men, woman, and children.
  • TR
    Tonya Roulhac
    Aug 19, 2025
    4.0
    They don't have a lot of shoes they have a lot of sneakers if that's what you're looking for DSW have changed a lot in the years

Frequently Asked Questions About DSW Designer Shoe Warehouse

What brands of shoes can I find at DSW Designer Shoe Warehouse in Watchung?

You can find over 25,000 pairs of designer shoes from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto.

Where is DSW Designer Shoe Warehouse located in Watchung, NJ?

DSW Designer Shoe Warehouse is located at 1515 US Highway 22 West, inside Watchung Square Mall, Watchung, NJ 07069.