OAKLEY VAULT

4.8
174 reviews

About

Sunglasses StoreFashion Accessories StoreMen's Clothing StoreSportswear StoreSwimwear StoreT-Shirt StoreProtective EyewearCorrective Lenses Store
Shop Oakley Sunglasses, Goggles, Apparel, and more up to 50% off at the Oakley Vault at Jersey Shore Premium Outlets. Established in 1975, Oakley is one of the leading sport performance brands in the world. With a product offering that world-class athletes around the globe depend on to compete at the highest level possible, Oakley has become an iconic and inimitable brand. Oakley is known for its High Definition Optics®, which feature unparalleled optical clarity and precision along with impact resistance and UV protection that’s incorporated into all of the brand’s sun and prescription eyewear as well as premium goggles. Building on its position as the world’s leading sports eyewear brand, Oakley has expanded into apparel and accessories that span across men’s and women’s product lines and appeal to both Sports Performance and Lifestyle consumers.

Location

OAKLEY VAULT
1 Premium Outlets Blvd, Tinton Falls, NJ
07753, United States

Hours

Reviews

4.8
174 reviews
5 stars
150
4 stars
17
3 stars
1
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the staff for being friendly, knowledgeable, and helpful, there were also reports of poor service and unprofessional behavior from some employees.

Product Knowledge

Several reviews highlighted the staff's extensive knowledge about products, helping customers make informed decisions about their purchases.

Store Experience

Most customers enjoyed their shopping experience, noting the store's cleanliness, organization, and wide selection of products.

Staff Attitude

While many reviews praised the staff for being friendly and accommodating, there were a few negative comments regarding rude behavior from certain employees.

Returns and Exchanges

There were complaints about the handling of returns, with some customers feeling that their concerns were dismissed or met with hostility.
  • KS
    kushal shah
    Oct 27, 2025
    1.0
    The worst customer service ever experienced in United States. Seems like the guy on shift on 10/27/25 at 11.15 am is racist. Horrible experience. Entered the store to encounter an employee who does not like working on Mondays or is just of that nature. Came to return the glasses I bought over the weekend. Upon being asked the reason of return - me being a nice human being told him that the glasses were not even opened and I bought for my kids and stuff. Done right ? But no - this person must be the owner of #oakley - he does not like returns and tells me to have better choices and that should have thought about it before buying. Hey buddy you crossed the line here. I still kept my calm composure and the human inside me alive even it was clearly evident about your behavior. Does not stop there ..the look on his face ..pure racism.. if oakley does not have problem with returns and have a policy who are you to question my choices and my thoughts of buying or not. Ofcourse on my way back I had to tell him about his cocky and rude behavior. Probably now he dint like to get the same medicine so runs out the store to show his fake manly cocky rude approach and yells at me to speak on his face .. why would I do that. I maintained my composure while you kept going .. whereas you lost it .. that's the difference ..I dont think you deserve to work at this store and ruin the name of #oakley Its been months now after submitting the form as per your rules .. was told 5 days.. guess nothing happened and customer lost again of racism
  • TW
    Tingyu Wang
    Sep 14, 2025
    5.0
    Elyssa & Ally were so knowledgeable and helpful with me to find a perfect style! They know very well about all the styles for the sunglasses and the function and technology used in them. Thanks a lot again!! You are the best!
  • VD
    Vivian Delossantos
    Jul 13, 2021
    5.0
    Our sales girl was awesome very helpful and sweet at the Jersey outlet!
  • DL
    Diane Leibowitz
    Jun 27, 2021
    5.0
    My husband and I were shopping at the Jersey Shore Outlets looking for sunglasses for him. Jessica was so helpful and a pleasure to talk to! She explained all the sales that were happening and made sure he got exactly the pair he was looking for. Definitely recommend!
  • KS
    KAREN SWANDA
    Apr 18, 2021
    5.0
    Jessica helps me so much in finding the perfect pair of sunglasses that looked great on me. I was so happy with her work ethic that I would definitely go back to Oakley when I need another pair

Frequently Asked Questions About OAKLEY VAULT

What products can I find at OAKLEY VAULT in Tinton Falls?

OAKLEY VAULT offers Oakley sunglasses, goggles, apparel, and accessories, including sport performance and lifestyle products for men and women.

What are the opening hours for OAKLEY VAULT?

OAKLEY VAULT is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 10:00 AM to 7:00 PM.