Location.com logo
CHANEL logo
Brand Certified

CHANEL

3.3
(162 reviews)

Business Details

(973) 912-8055

About

Clothing StoreFashion Accessories StoreChanel
Immerse yourself in the world of CHANEL at the Short Hills boutique at The Mall at Short Hills. Discover ready-to-wear fashion, as well as meticulously crafted handbags, small leather goods, shoes and other accessories. Continue your experience by exploring the exceptional savoir-faire of watches from the J12, PREMIÈRE and BOY·FRIEND collections, and the exquisite artistry of CAMÉLIA, COCO CRUSH and COLLECTION N°5 fine jewelry pieces. Sunglasses and fragrance are also available at this location.

Location

CHANEL
1200 Morris Turnpike, Short Hills, NJ
07078, United States

Hours

Reviews

3.3
162 reviews
5 stars
79
4 stars
15
3 stars
4
2 stars
6
1 star
58
  • CC
    Christine
    Mar 3, 2026
    1.0
    I was stared down with disgust by a tall gentleman with no greeting as I entered (wearing chanel mind you) and a gaggle of associates gossiped and laughed in a corner while helping NO ONE in the store. No greeting from associates. After trying to get assistance for a pair of shoes for over 15 minutes while they smirked at and ignored me, I ended up leaving and I got the pair I wanted from NM down the way. Absolutely unacceptable, this store should be ashamed to call itself chanel and needs serious retraining. So humiliating. I know theres tons of other reviews like mine so I hope either they amend themselves or close this location.
  • KU
    kiki U
    Feb 12, 2026
    1.0
    The lady worked at shoes area on the 02/10/2026 , was disgustedly rude .
  • XW
    Xiaoling Wu
    Jan 31, 2026
    4.0
    Was ok. I got my first ever Chanel purse today! I would suggest to request the sales order the style you like. So you purchase things not tried by other people before, if that matters to you.
  • SC
    Sarah Cho
    Jan 3, 2026
    1.0
    The worst experience at this store. The store manager is just as bad. Said she would get back to me on a bag after having a bad experience with CiCi and I never heard from her.
  • JS
    J S
    Dec 28, 2025
    1.0
    The quality is very poor compared to how it used to be, and at this price point, this kind of attitude is completely unacceptable. The products are overpriced, and the customer service is far below expectations. I left the store and will not be returning.

Brand Certified Facts from CHANEL

This information is certified by CHANEL and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: