Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rockaway, NJ location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
947 reviews
5 stars
527
4 stars
262
3 stars
94
2 stars
20
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for being friendly and helpful, while others were reported as rude and unprofessional.
Product Selection
Customers appreciated the wide variety of merchandise and good sales, particularly in clothing and accessories.
Store Conditions
The store was noted for being clean and organized, but some customers mentioned issues with understaffing and long wait times.
Shopping Experience
Many customers enjoyed their shopping experience, citing good prices and the convenience of curbside pickup.
Portrait Studio Issues
Significant complaints about the portrait studio, including long wait times and poor customer service.
- FKFarah KhanNov 2, 20253.0After a weird and horrible customer experience, The only reason I am giving any stars is for MAILY. She was super friendly and respectfully helped me. She guided us and helped us immensely! Thank you Maily!!!!
- FJFrederick JamesonOct 25, 20255.0Love JCPenney good prices and selections
- MMMaddie MaseviciusSep 2, 20255.0Easy get in get what was needed and get out stop. Earned great reward points as well.
- MRMirna RamosAug 23, 20254.0Me encanta
- TFTony FedericoJun 10, 20255.0Wonderful merchandise, great sales, nice atmosphere and knowledgeable and helpful employees.
Frequently Asked Questions About JCPenney
What products does JCPenney Rockaway offer?
JCPenney Rockaway offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney Rockaway?
JCPenney Rockaway is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Rockaway offer curbside pickup or in-store shopping options?
Yes, JCPenney Rockaway offers both curbside pickup and in-store shopping to accommodate customers' preferences.
Which payment methods are accepted at JCPenney Rockaway?
JCPenney Rockaway accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is the JCPenney Rockaway location wheelchair accessible?
Yes, JCPenney Rockaway has a wheelchair accessible entrance for customers.
Where is JCPenney Rockaway located?
JCPenney Rockaway is located at 305 Mount Hope Ave, Rockaway, NJ 07866 inside Rockaway Town Square.
Can I find beauty and salon services near JCPenney Rockaway?
Yes, nearby you can visit the JC PENNEY SALON and The Threading Station for hair and beauty services.
Are there places for family activities close to JCPenney Rockaway?
Yes, the Rockaway Mall Play Area is close by, offering a playground space for families to enjoy before or after shopping.
Where can I find eyewear and optometrist services near JCPenney Rockaway?
Nearby eyewear and optometrist services include Family Eye Care Services and LensCrafters, both convenient options near JCPenney Rockaway.
Are there dining options near JCPenney Rockaway?
Yes, nearby dining options include P.F. Chang's for Asian cuisine, Red Robin Gourmet Burgers, and The Cheesecake Factory for a variety of American dishes.