FlynnO'Hara Uniforms

Reviews

• KK

  Katherine Katsigiannis

  Feb 16, 2026
  5.0
  Joanna is a lovely woman friendly kind and helpful. She knew exactly what I needed for my growing son. Thanks for the help today!
• MM

  Maria Manzano-Spencer

  Feb 15, 2026
  1.0
  I visited the Flynn O’Hara store in Parsippany on a Wednesday at approximately 5:00 PM (one hour before closing) to purchase new school skirts for my daughter, who has outgrown her current uniforms. We chose to shop in person specifically so she could try on the skirts and ensure the correct sizing prior to purchase. Regrettably, the associate who assisted us displayed a consistently rude and dismissive attitude throughout our visit. She initially provided a skirt in a size that was clearly far too large for my daughter. When I requested a smaller size, the associate appeared irritated and inconvenienced by the request, which made the interaction uncomfortable and unprofessional. Ultimately, the store did not have the appropriate size required for my daughter’s school, and the associate placed an online order on our behalf. Given the tone and manner of the interaction, I would have preferred to place the order independently online rather than continue an interaction that felt condescending and disrespectful. This experience has led me to avoid returning to this location and instead rely on online ordering moving forward. I hope this feedback is taken seriously, as the level of customer service we received does not align with what I would expect from this brand. I left the store feeling disappointed and disrespected. Thank you for your time and consideration
• AS

  Ashley Silva

  Oct 18, 2025
  1.0
  So saddened by today’s experience. My son is a freshman in high school now, but I’ve been purchasing his school uniforms from this store since he was in first grade. I went in today (Saturday, October 18, 2025) simply to make an exchange for a few brand-new uniforms with original tags that he no longer needs, since he has switched schools. I wasn’t asking for a refund just store credit so I could purchase sweatshirts for his new school, which also requires uniforms. Unfortunately, the customer service I received from Kim (short blonde hair, light eyes, Caucasian woman) was extremely rude and unhelpful. She repeatedly cited the store policy without showing any willingness to work with me or offer any alternative solutions. It was by far the worst customer service experience I’ve ever had in this store, and I’ve been a loyal customer for years. Even after I explained that I still needed to make a purchase, she didn’t even try to help me order the sweatshirts online or check another location for his size. She simply said, “We don’t have his size,” and walked away. The entire interaction was dismissive and unprofessional. It’s truly disappointing because I’ve always preferred supporting physical stores rather than ordering online, but experiences like this make it clear why so many people no longer bother. Sadly, I’ll be taking my business elsewhere from now on and I’ll just donate the unused uniforms to the old school rather than deal with this store again. So with all of that being said Kim from the Parsippany location is an awful asset to the store.
• JE

  Johanna Espana

  Jul 28, 2024
  5.0
  We have a nice experience in their Parsipanny store. Shaniya who assisted us was very helpful and knows what she is doing. My children has to try different sizes but she patiently assisted us with a smile. Johanna the manager was so nice to give us a shipping discount.
• CB

  Christine Bush

  Jul 24, 2023
  5.0
  Excellent service Joanna is a wonderful manager helping me. All the staff is awesome too.

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