L.L.Bean

Reviews

• AL

  Arthur Lasko

  Jan 16, 2026
  4.0
  Woman behind the counter was pleasant and informative. I was disappointed to learn that l.l.Bean has modified their lifetime guarantee. I'm not surprised, but the zipper on my vest is jamming and I would like to have had it replaced. I guess things are only guaranteed for a few years now. Knife store, plenty of stock.
• EC

  Eric Campbell

  Jan 12, 2026
  5.0
  Nice layout, cool staff at checkout
• DR

  Danny Rowland

  Jan 6, 2026
  5.0
  Not as big as some others, but they had everything I was looking for. Quality goods and a decent selection and more outdoor gear than you expect to see in New Jersey. Their shoe section is big and they have great boots and sandals and even some slippers and moccasins. They also have some climbing gear and some stuff for dogs and of course all the normal apparel.
• AT

  Amina T.

  Dec 27, 2025
  1.0
  ⸻ Today I had an experience I’ve never had before, and unfortunately it was my first time shopping at this store. When I walked in, none of the staff greeted me or acknowledged me at all. I browsed for a while looking for a winter coat and snow boots. Eventually, a staff member approached me about the boots. I asked about the differences between a few pairs and whether they had the style I wanted. He said he would check, then disappeared. After about 25 minutes, he never came back. I approached him again and he said he was still looking. He then asked another employee to help me with a different pair. That employee looked at me, sighed, and whispered “oh my god” under his breath. I was honestly taken back. I felt like I was a burden just for asking for help. When I asked about a jacket size, I was brushed off with a quick “sorry, we don’t have any more,” with no effort to assist or suggest alternatives. Throughout my time in the store, no one made a real attempt to help me. I wasn’t planning to leave a review, but the experience was frustrating and disappointing, especially after reading negative reviews about this location. No customer should feel ignored, disrespected, or treated differently based on how they look. I walked out empty-handed and will not be returning. This level of unprofessionalism and lack of basic courtesy is unacceptable.
• RO

  Raul Jose Hincapie Ochoa

  Dec 19, 2025
  5.0
  The brdt!!