kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 1 Garden State Plz, Paramus, NJ 07652, or contact us at (201) 368-0693.
Does the Garden State Plaza location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Garden State Plaza location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Garden State Plaza location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Garden State Plaza location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
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• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products can I find at Kate Spade Garden State Plaza?
You can shop for purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more at Kate Spade Garden State Plaza.
What are the store hours for Kate Spade at Garden State Plaza?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and closed on Sundays.
Does Kate Spade Garden State Plaza accept online returns?
Yes, items purchased on Katespade.com may be returned or exchanged at the Kate Spade New York specialty shop at Garden State Plaza, excluding airport and department stores.
How can I pick up my buy online pickup in store (BOPIS) order at Kate Spade Garden State Plaza?
You will receive an email when your order is ready, usually within three hours. Bring your order confirmation and valid photo ID to the store. Let an associate know you are picking up an order; items will be brought to the checkout counter. Orders are held for up to 48 hours; contact the store for extensions.
What forms of payment are accepted at Kate Spade Garden State Plaza?
Payments accepted include American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.
Does Kate Spade Garden State Plaza offer personal shopping and in-store styling?
Yes, the store provides a luxury retail experience with unique styling and personal shopping services to help you find the perfect items.
Are price adjustments offered at Kate Spade Garden State Plaza?
Full-price items still in stock are eligible for a one-time price adjustment if marked down within 7 days of purchase. Final sale or discounted items with promo codes are not eligible. Bring your original receipt within 7 days for in-store adjustments.
Can customers use Klarna in-store at Kate Spade Garden State Plaza?
Yes, you can set up Apple Pay or Google Pay for the Klarna digital credit card created via the Klarna app. At stores accepting Apple Pay or Google Pay, Klarna payments work like any contactless payment.
What nearby stores can I visit when shopping near Kate Spade at Garden State Plaza?
Nearby you can find Ferragamo, Victoria's Secret, UNTUCKit, Burberry, Salvatore Ferragamo, Versace, Gucci, Neiman Marcus, and Anthropologie among others, offering a variety of fashion, accessories, and luxury goods to complement your shopping experience.
Are there food options near Kate Spade at Garden State Plaza for a meal or snack?
Yes, KFC is located nearby offering fast food chicken meals, perfect for a quick bite during your shopping trip.
Is there a coffee shop near Kate Spade at Garden State Plaza where I can relax?
Nespresso Boutique is a nearby coffee shop where you can enjoy coffee and relax before or after shopping at Kate Spade.