While many customers praised the helpfulness and knowledge of the staff, there were significant complaints about poor customer service experiences, particularly regarding delivery and issue resolution.
Product Quality
Customers reported mixed experiences with product quality, noting that many open box items were damaged or missing parts, leading to dissatisfaction.
Pricing
The store is recognized for offering great deals on open box items, but some customers felt that prices were still high for certain products.
Store Organization
Feedback indicated that the store could be disorganized, making it difficult for customers to find items, although some noted it was still relatively organized for an outlet.
SS
S
2 days ago
1.0
Doris is an incompetent manager who does not know a single thing about the items her store sells. She sells defective electronics and does not take responsibility, instead blames it on the customer even when the item is being sold in “excellent” condition and should have been properly inspected before being sold in this store.
Other employees at the store are much more helpful and at least attempt to help you resolve the issue. I would not recommend purchasing electronics from this store since there is no actual guarantee that these items are actually in working condition.
LL
lauren
Dec 16, 2025
5.0
Liz M is courteous and helpful.
MB
Matt Belice
Nov 23, 2025
5.0
Dan was super helpful. I'd give him 5 stars alone!
SL
Stefan Lawson
Nov 19, 2025
4.0
Great service
DG
d g
Nov 11, 2025
5.0
I did find some good items at this location, like a washer, dryer, refrigerator, and surround sound, all for a great price. The staff was extra helpful and let you test before you bought. I had a problem with the washer I bought, and the manager had it taken care of immediately. This is more of an outlet, but I feel I received better service here than at the actual store. The employees are very knowledgeable and answered any questions I threw at them. I will be returning here in the future when I start my next project.
Frequently Asked Questions About Best Buy Outlet - Marlton
What types of products can I find at Best Buy Outlet - Marlton?
You can shop for TVs, computers, appliances, cameras, home electronics, video games, and more at Best Buy Outlet - Marlton.
What are the operating hours for Best Buy Outlet - Marlton?
The store is open Monday through Thursday from 12 PM to 6 PM, and Friday through Sunday from 10 AM to 6 PM.
Where is Best Buy Outlet - Marlton located?
Best Buy Outlet - Marlton is located at 515 Route 73 S, Marlton, NJ 08053.
Does Best Buy Outlet - Marlton offer Geek Squad support?
Yes, the store provides Geek Squad support for expert advice and technical assistance.
How can I contact Best Buy Outlet - Marlton?
You can reach the store by phone at +1 856-355-0220 or visit their website for more information.
Are there any nearby pizza restaurants I can visit before or after shopping?
Yes, nearby pizza restaurants include Louie's Brick Oven Pizza, Bertucci's Brick Oven Pizza & Pasta, and Boccone Pizza & Grill, great spots to enjoy a meal around your shopping visit.
What nearby financial services are accessible from Best Buy Outlet - Marlton?
Nearby financial services include Scottrade, Fidelity Investments, Aspire Home Mortgage, and PNC, which provide investment, mortgage, and banking solutions close to the store.
Are there beauty or salon services near Best Buy Outlet - Marlton?
Yes, you can find several beauty salons and hair salons nearby such as The Nail Garden, Hair Cuttery, Tranquility Salon at Marlton, Uncommon Salon, and Moxie Blue Salon.
Is Best Buy Outlet - Marlton active on social media?
Yes, you can follow Best Buy on Facebook at BestBuyMarltonOutlet, Instagram (bestbuy), and Twitter (bestbuy) for updates and promotions.
Can I get same day pickup services at Best Buy Outlet - Marlton?
Yes, the store offers same day pickup, allowing you to shop online and collect your purchase on the same day.