Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Jersey City, NJ location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
2,342 reviews
5 stars
1,308
4 stars
594
3 stars
246
2 stars
60
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and long wait times at checkout.
Cleanliness
While some customers noted that the store was clean and organized, others highlighted issues with the condition of restrooms and overall store cleanliness.
Product Availability
Customers expressed frustration with limited product selection and availability, particularly in clothing and shoe sizes.
Value for Money
Several reviews mentioned good deals and bargains, but others criticized misleading pricing and high costs for certain services, particularly photo sessions.
- FGFredy GarciaJan 4, 20265.0Me encanta esa tienda vende de todo
- CGCarmen GarridoJan 4, 20265.0We’re scheduled for a photography session at the the studio and the staff were accommodating and professional.
- CACherie AndersonDec 26, 20254.0I like J C Penny's. I can always find something to buy. There is always a bargain there. It was very clean but not enough cashiers to check out people who were purchasing items.
- TGTrisha GoodridgeDec 21, 20251.0This ladies 🚺 restroom needs serious attention
- KFk flynnDec 17, 20251.0JCPenney Portraits here is a letdown. We were scheduled for 7:30pm, didn’t actually start taking photos till 7:45ish, which was annoying, but alright as I needed to grab an item beforehand. I did return 7:35pm, but we still had to wait about 10 minutes, I let it go as I thought we were getting a good deal with their membership. The site is not really clear, and I was under a different impression regarding the “perks membership”. Fine. I was originally going to purchase a Groupon, but thought the membership was better. Upon realizing it wasn’t I went to purchase the Groupon in store, I read the fine print because normally a specific store will tell you if you have to do it 24hrs before, this didn’t. I assumed it was fine. I tried presenting it and all the person said was it won’t work, it needs to be 24hrs and walked away when she saw she couldn’t get a sale from us. I read it over and went to the front to ask why it didn’t state so. She didn’t even speak to us anymore. Her boss took over and “answered” the question with the same response which didn’t clarify anything. If you’re going to go, get a Groupon beforehand(24hours), other than that don’t waste your money in going
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Jersey City?
JCPenney offers a wide variety of products including men, women, and kids apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours for JCPenney in Jersey City?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Jersey City offer curbside pickup and free shipping?
Yes, JCPenney Jersey City provides curbside pickup as well as free shipping on many items.
Which payment methods are accepted at JCPenney Jersey City?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is JCPenney Jersey City accessible for customers with disabilities?
Yes, the store has wheelchair-accessible entrances and public restrooms to accommodate customers with disabilities.
Does JCPenney Jersey City have in-store shopping and pickup options?
Yes, customers can shop in-store and use the in-store pickup service at JCPenney Jersey City.
Where is JCPenney Jersey City located?
JCPenney is located at 10 Mall Dr W, Newport Center, Jersey City, NJ 07310, USA.
What nearby beauty and spa options are available around JCPenney Jersey City?
Customers can visit 'Sephora inside jcpenney' for beauty products, 'V&C Image Hair Salon' for hair and beauty services, and 'Lavi Nails' for nail and hair removal services nearby.
Are there any nearby dining options to JCPenney Jersey City?
Yes, dining options near JCPenney include 'Rolling King' (a Chinese fast food restaurant), 'PizzaStudio' (a pizza restaurant), and 'Pret a Manger' (a coffee and sandwich shop).
What other shopping options are near JCPenney Jersey City?
Nearby stores include 'GBG' for women's shoes and clothing, 'G By Guess' and 'Forever 21' for clothing, 'GameStop' for video games, and 'Zales' for jewelry.