Business Details
About
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear Store
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 30 Mall Dr W in Jersey City, NJ or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.1
352 reviews
5 stars
190
4 stars
85
3 stars
40
2 stars
8
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for rudeness and poor attitudes.
Store Organization
Customers appreciated the store's clean and organized layout, making it easy to find items.
Product Selection
The store offers a good selection of trendy clothing, but some customers noted a lack of variety in certain categories, particularly for women's clothing.
Pricing Issues
Several customers reported confusion over pricing and discounts, with some feeling misled by sale promotions.
Return Policy
Customers expressed frustration with the return policy and experiences, citing issues with staff handling returns and perceived unfairness.
- JBJenny BousquetNov 4, 20251.0BEWARE! They will charge you 7.99 for each return, even if you send them in ONE PACKAGE. If you return items from different orders in one package, they make you pay 7.99 for each order. Basically they charge for processing the return. If it only was shipping, they would charge for each package, not each order.
- MMMielNov 1, 20255.0Peter at this location is absolutely outstanding! He is kind, professional, courteous, and incredibly attentive—always going above and beyond to ensure his clients are happy. He helped me pick out a fantastic pair of work pants, and his time, care, and attention to detail convinced me to buy multiple pairs instead of just one. Peter is truly one of the best Express associates I’ve ever encountered, and experiences like this are exactly why Express remains my go-to destination for all my shopping needs. Thank you, Express and Peter—signed, a very happy customer!
- RMRachel McClendon-LeeNov 1, 20255.0Emily and Pearl (sorry might be an incorrect name) were amazing in helping us find what we needed and helping us place an order!! Thank you so much for your outstanding service.
- ALAlexander LySep 16, 20255.0This location has a good selection that's well-organized. Staff members were very patient with me while I hunted for the right size. Will happily visit again.
- PJPam JuryAug 11, 20254.0Great store with a fantastic selection of trendy and classy outfits! The layout is clean and organized, making it easy to find what you need. The staff were super friendly and quick to offer style suggestions without being pushy. I found exactly what I was looking for, and the quality is excellent for the price. Will definitely be coming back for my next wardrobe refresh!
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Newport Ctr Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
You can buy Express gift cards at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express at 30 Mall Dr W, Jersey City hiring?
To view and apply for open positions at Express Newport Center Mall, please visit https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for any comments, questions, or suggestions.
Can I return online orders to the Express store at Jersey City?
Yes, online orders can be returned or exchanged within 30 days at any Express store except Express Factory Outlet stores, where online returns are not accepted.
What are the store hours for Express at 30 Mall Dr W, Jersey City, NJ?
Express is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of clothing does Express offer?
Express offers a variety of men’s and women’s clothing including jeans, leggings, dresses, sweaters, shirts, suits, graphic tees, polos, plus shoes, jewelry, and other accessories.
What payment options are accepted at Express Jersey City?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa for payments.
What are the nearby dining options when visiting Express at Newport Centre?
Nearby dining options include Sarku Japan for Japanese cuisine, McDonald's for fast food, PizzaStudio for Italian pizza, and Chick-fil-A for American fast food specializing in chicken.
What other clothing stores are near Express at 30 Mall Dr W?
Nearby clothing stores include Armani Exchange, Claire's, Journeys, Lids, Prism Fashion, ALDO, and Aeropostale, offering a variety of fashion accessories and clothing options.
Are there any nearby spots for coffee or bubble tea near Express?
Yes, nearby options include Gong cha USA and Real Fruit Bubble Tea for bubble tea, as well as The Coffee Bean & Tea Leaf and Pret A Manger for coffee and sandwiches.