Business Details
About
Jewelry StoreWedding JewelryDiamondsWedding StoreJewelry EngraverWatch StorePrecious & Semi-Precious StonesGift Shop
Since 1837, Tiffany & Co. has inspired people to express and celebrate the many facets of love. Known for visionary artistry and exceptional craftsmanship, the House’s coveted bracelets, necklaces, earrings, rings and fine watches will be cherished for generations. Explore our legendary engagement rings and iconic jewelry collections, such as HardWear by Tiffany and Lock by Tiffany, and extraordinary gifts—many of which can be personalized with initials, a date or a special message. Book a complimentary appointment with a client advisor and visit us at Hackensack - The Shops at Riverside.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
76 reviews
5 stars
52
4 stars
8
3 stars
3
2 stars0
1 star
13
- UUUtoandpiaSep 27, 20251.0One star is too much for this store staff
- AGAsia GSep 6, 20251.0I traveled 1 hour to the Riverside Hackensack location on Labor day first thing in the morning and was assigned to client agent 41384 Kyoung Hwiee Kim. I drove here with the intentions of purchasing multiple pieces specifically a ring to have engraved. However Kyoung Kim did not appear to be interested in my business. I literally recall her getting the 1 ring out & quickly shutting her black hand held Jewlery presentation book pad that she was holding during her presentation & walking away with it as I searched for a bow ring on the site I had seen in the Arizona Tiffany store. She appeared more focused and concerned with making sure I paid immediately for the first item before acctually showing me any other pieces. Which I did however Kyoung Kim failed to inform me that the engraving was NOT done on the premises that in fact it gets sent out and take up to 2 weeks to be done, which meant I would of had to travel back to this location upon completion. Kyoung Kim didn't even ring me up for the engraving. Despite that being my sole purpose for driving to this location myself. Instead Kyong Kim excused herself in the middle of her helping me to go assist a couple whom appeared to be of her same culture/likeness. I watched her allow the woman of this couple to wear the pieces she was showing them throughout the entire gallery with no rush to make them pay & leave their side. As she did with me. I was very disappointed in her lack of customer service. I even had to go and ask a different agent whom was just finishing with her client at the register to show me the watches since Kyoung Kim clearly was more interested in helping her people. I will say this it's a shame to have been dismissed in this way especially since I was literally the first guest to arrive for the day. It was for that very reason I left and did business with Louis Vuitton instead after only purchasing the 1 ring, which didn't even get engraved the way I intended. As LV treated me with respect and dignity the moment I walked in. I'm sure they're grateful for Miss.Kim's dismissive guest service as I was not.
- GLGray LAug 15, 20251.0Just left the Riverside Hackensack location. I am creating a timeless bracelet stack and wanted to add a Tiffany piece. I asked to see a few bracelets. The associate assisting me wasn’t enthusiastic or friendly. While I’ve shopped and been a returning customer at David Yurman because of the amazing customer service, I was very disappointed at the customer experience at this location. Definitely did not feel valued at a new potential client.
- DDDirk DMar 27, 20224.0Friendly staff!
- KDK dbDec 5, 20215.0Excellent customer service, she was wonderful. We had our wedding rings done here. Loved the espresso we had while we waited.
Frequently Asked Questions About Tiffany & Co.
What are the store hours for Tiffany & Co. at Hackensack - The Shops at Riverside?
Tiffany & Co. is open Monday through Saturday from 11:00 AM to 7:00 PM and is closed on Sundays.
Where is Tiffany & Co. located in Hackensack?
Tiffany & Co. is located at 101 Riverside Square, Suite 184A, Hackensack, NJ 07601, within The Shops at Riverside.
What type of jewelry and products does Tiffany & Co. offer at this location?
They offer engagement rings, watches, diamonds, necklaces, pendants, bracelets, rings, charms, accessories, sunglasses, leather goods, and Patek Phillipe watches.
Does Tiffany & Co. provide jewelry repair and cleaning services?
Yes, they offer watch repair and sales, jewelry cleaning and repair, jewelry and gift engraving, leather embossing, and glass and crystal etching.
Can I schedule an appointment with Tiffany & Co. at this location?
Yes, you can book a complimentary appointment with a client advisor or make an online appointment through their website or reservation URL.
Does Tiffany & Co. offer in-store pickup and delivery options?
Yes, Tiffany & Co. offers both in-store pickup and delivery services.
Is Tiffany & Co. accessible for customers with disabilities?
Yes, the store has wheelchair-accessible entrances, parking, seating, restrooms, and unisex restrooms to accommodate all customers.
What payment methods does Tiffany & Co. accept?
They accept checks, debit cards, and mobile NFC payments; cash is not required.
What nearby shopping options are available around Tiffany & Co.?
Nearby shopping options include Bloomingdale's, The Webster, BOSS Store, Victoria's Secret, and Louis Vuitton, perfect for indulging in fashion and accessories before or after visiting Tiffany & Co.
Are there dining options near Tiffany & Co. at The Shops at Riverside?
Yes, nearby restaurants include Morton's The Steakhouse, True Food Kitchen, and PlatedbyD, providing excellent choices for dining before or after your visit to Tiffany & Co.
How can nearby transportation or points of interest help me visit Tiffany & Co.?
Riverside Square is a major shopping center near Tiffany & Co., making it convenient to combine your visit with other stores and amenities. The area is well-connected and easy to access for visitors.