Looking for a trusted jewelry exchange in Hackensack, NJ? Our jewelry exchange location specializes in selling engagement rings, diamond studs, and loose natural and lab diamonds. Whether you’re upgrading your collection or searching for the perfect diamond, we offer a secure and professional environment tailored to your needs. Our expert team provides accurate valuations and ensures a seamless experience for customers looking to buy high-quality diamonds and fine jewelry. Visit us today to find the best deals on diamond studs, engagement rings, and more. Proudly serving Hackensack, Bogota, Hasbrouck Heights, Little Ferry, Lodi, Maywood, Paramus, Ridgefield Park, River Edge, South Hackensack, Teaneck, and Teterboro and Bergen County, we offer competitive rates and an exceptional experience for those seeking natural diamonds and lab-grown diamonds.
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of Imani, Rashel, and Chantal providing exceptional service.
Product Quality
Many reviews highlighted the quality of the jewelry and the variety of options available, with customers expressing satisfaction with their purchases.
Pricing
The business received positive feedback regarding competitive pricing, with several customers noting great deals and value for money.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding perceived dishonesty and lack of knowledge from some staff members.
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Michael OHara
Dec 22, 2025
5.0
Stopped in to look at anniversary rings, jean was so helpful! We ended up getting 2 rings at a great price. Highly recommend
JS
jeannette Sylvester-Gaston
Dec 21, 2025
5.0
I came in today with my friend to buy some jewelry for the holidays. We worked with Imani and she was so kind and helpful. I told her what I was looking for and she helped get just that. The staff there is very kind and I thank you for your service and amazing earrings !
GS
Geraldine Seals
Dec 21, 2025
5.0
On my experience in The Jewelry Exchange store, Ms. Imani was very helpful to me in picking out two pairs of diamond studs earrings her spirit was very beautiful a long with her smile, i will be back really soon after the holidays!!
TT
Tia Townsend
Dec 21, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Amazing experience at The Jewelry Exchange!
Imani and Alberto were incredibly helpful and patient while my husband and I searched for the perfect Christmas gift. Imani guided us through beautiful options and helped us pick an absolutely stunning bracelet that I’m in love with. Her professionalism and warm personality made the entire experience enjoyable and stress-free. We will definitely be back!
AS
Alice Stevens
Dec 14, 2025
5.0
Ladan and Jalen were amazing ! I brought in a very only piece of jewelry which I needed fixed . The item was a gift my late father gifted my mother where they were dating . The price was quickly retired and a new chain was added to it . I highly recommend this very professional and friendly establishment definitely a 10 out of 10 . Thanks again Ladan and Jalen for being back these memories alive for my mother .
Frequently Asked Questions About The Jewelry Exchange Hackensack
What are the general operating hours for The Jewelry Exchange Hackensack?
The Jewelry Exchange Hackensack is open Monday through Saturday from 10:00 AM to 5:00 PM, with extended hours on Saturday until 6:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
During what hours can I access the online service of the store?
Online services are available Monday through Saturday from 8:00 AM to 5:00 PM; the store is closed on Sundays for online services.
What pickup options does The Jewelry Exchange Hackensack offer?
They offer in-store pickup and curbside pickup services.
What are the pickup hours for orders at The Jewelry Exchange Hackensack?
Pickup is available Monday through Friday from 10:00 AM to 5:00 PM, on Saturday from 10:00 AM to 6:00 PM, and the store is closed for pickup on Sundays.
What type of jewelry products does The Jewelry Exchange Hackensack specialize in?
They specialize in rings, engagement rings, diamond studs, diamond solitaires, halo rings, and necklaces.
Does The Jewelry Exchange Hackensack provide any jewelry services?
Yes, they offer jewelry cleaning, repair, diamond setting, ring sizing, and custom jewelry services.
What payment options are accepted at The Jewelry Exchange Hackensack?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, Traveler's Check, and Visa.
Are there any notable nearby places customers might visit before or after their visit to The Jewelry Exchange Hackensack?
Customers can visit Villa de Colombia, a Colombian restaurant, for dining, or enjoy an escape challenge at Escape Room NJ, an entertainment venue nearby.
How can customers traveling by car benefit from nearby services when visiting The Jewelry Exchange Hackensack?
Nearby moving and storage services like Mayflower and Colonial Moving and Storage provide convenient options for customers who may be relocating and shopping for jewelry during their move.
Are there nearby professional services that customers might consider when visiting The Jewelry Exchange Hackensack?
Yes, nearby legal services such as Giannantonio & Roth and Zaveri Law Firm P.C. might be useful for customers handling estate or real estate matters when investing in fine jewelry.