The Jewelry Exchange Hackensack

4.9
1522 reviews

About

Jewelry StoreJewelry DesignerDiamondsJewelerJewelry Repair ServiceDiamond DealerWatch StoreGold DealerWedding JewelrySilversmith
Looking for a trusted jewelry exchange in Hackensack, NJ? Our jewelry exchange location specializes in selling engagement rings, diamond studs, and loose natural and lab diamonds. Whether you’re upgrading your collection or searching for the perfect diamond, we offer a secure and professional environment tailored to your needs. Our expert team provides accurate valuations and ensures a seamless experience for customers looking to buy high-quality diamonds and fine jewelry. Visit us today to find the best deals on diamond studs, engagement rings, and more. Proudly serving Hackensack, Bogota, Hasbrouck Heights, Little Ferry, Lodi, Maywood, Paramus, Ridgefield Park, River Edge, South Hackensack, Teaneck, and Teterboro and Bergen County, we offer competitive rates and an exceptional experience for those seeking natural diamonds and lab-grown diamonds.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Accepts checksAvailable

Location

The Jewelry Exchange Hackensack
171 Main Street, Hackensack, NJ
07601, United States

Hours

Reviews

4.9
1,522 reviews
5 stars
1,449
4 stars
33
3 stars
5
2 stars
4
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Imani, Chantal, and Rashel, received high praise for their helpfulness, patience, and knowledge.

Product Quality

Customers expressed satisfaction with the quality of jewelry, including engagement rings and wedding bands.

Shopping Experience

Many reviews highlighted a pleasant, no-pressure shopping environment, making customers feel comfortable and valued.

Pricing

The store is noted for competitive pricing, with several customers mentioning great deals on their purchases.

Mixed Feedback

Some customers reported negative experiences regarding appraisals and perceived value of jewelry, suggesting inconsistency in service.
  • DF
    Dennis Flood
    Nov 15, 2025
    5.0
    Excellent service,Ladan was very knowledgeable & helpful.
  • VV
    Vance
    Nov 15, 2025
    5.0
    9 years ago my Vance and I were finally able to afford our wedding rings. Vance said that The Jewelry Exchange in Hackensack is the best place to shop for our forever rings. After picking out our bands, we needed a diamond to make it complete. Years before This we were in downtown Brooklyn and passed the Zales' jewelry store and at that time the chocolate diamond was the talk of the town. So when we were looking at diamonds, my husband said "didn't you want a chocolate diamond "? At this time I never believed that I would have one, but low and behold the Jewelry Exchange in Hackensack had 2 chocolate diamonds left and they fitted my ring with the chocolate diamond and to this day we still tell this story about how I got my rings Thank you JEH and we will be coming back to you in January 2026
  • PP
    Peace
    Nov 2, 2025
    5.0
    very knowledgeable laden was Great and the Service she provided was exceptional.
  • GD
    Getaway Driver
    Oct 26, 2025
    5.0
    Rashel serviced me and she did great job; very nice and helpful.
  • AN
    Ahmad Nazeri
    Oct 25, 2025
    5.0
    We came in after visiting several places and Chantal was super helpful in the process! She walked us through the process and was very patient while we were looking different options!

Frequently Asked Questions About The Jewelry Exchange Hackensack

What are the general operating hours for The Jewelry Exchange Hackensack?

The Jewelry Exchange Hackensack is open Monday through Saturday from 10:00 AM to 5:00 PM, with extended hours on Saturday until 6:00 PM, and on Sunday from 12:00 PM to 5:00 PM.

During what hours can I access the online service of the store?

Online services are available Monday through Saturday from 8:00 AM to 5:00 PM; the store is closed on Sundays for online services.