Lee Perla

4.4
220 reviews
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Business Details

193B Riverside Square, HACKENSACK, NJ
07601, United States
(201) 343-8655
https://leeperla.com/

About

Watch Store
Lee Perla Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Lee Perla
193B Riverside Square, HACKENSACK, NJ
07601, United States

Hours

Reviews

4.4
220 reviews
5 stars
182
4 stars
8
3 stars
1
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting associates like Sima, Hina, and Maureen.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, citing unhelpful staff and poor communication regarding watch availability.

Professionalism

Several reviews emphasized the professionalism and dedication of the staff, particularly in managing customer expectations and providing personalized service.

Appointment Issues

A number of customers expressed frustration with the appointment-only policy and the treatment received when visiting without an appointment.

Product Availability

Customers frequently mentioned issues with stock availability, particularly for popular Rolex models, leading to disappointment for some.
  • WF
    weiss froogh
    4 days ago
    5.0
    Great experience with Donna. Very friendly and professional. Each visit was entertaining and productive, nice to have a rep that you can vibe with. She got me a black sub date, very happy with the timeline! Looking forward to more purchases. To everyone in the store, keep up the good work.
  • SO
    SERCAN OZCELIK
    Jan 5, 2026
    5.0
    Awesome store great friendly service. Maureen is great to work with. As soon as i took a step into this store i was taken care of and got offered with drinks and snacks. But most importantly from the beginning to an end i received great information. Im looking to get my first Rolex from this store. Also very much impressed with the knowledge and recommendations i received from Maureen! Its one of the best stores to go to in north jersey.
  • JN
    Jennifer Ng
    Dec 30, 2025
    5.0
    Sima was honestly great to work with. She was super knowledgeable but explained everything in a way that was easy and comfortable. I never felt rushed or pressured, which made the whole experience way more enjoyable. She was responsive, easy to talk to, and followed through on everything she said. Overall, she made buying a Rolex feel smooth, fun, and stress-free.
  • JP
    Jin P
    Dec 30, 2025
    5.0
    I was looking for a timepiece for myself and my wife to celebrate our anniversary. Hina was fantastic in helping us throughout the entire process from consultation to setting realistic expectations and finally getting the watch we were looking for. Hina and everyone at Lee Perla are very professional and kind, providing a great experience. I highly recommend this place!
  • BM
    Brian Mcmillan
    Dec 22, 2025
    5.0
    I sat down with Rick, the sales associate, and he was extremely helpful with everything I needed. I also spoke with him on the phone beforehand, and he made me feel very welcome to come in, which led me to finally make an appointment after months of consideration. During my visit, he helped me fix two of my watches and taught me things about them that I never knew—despite owning them for well over ten years. It was a truly pleasant experience, and my next purchase will definitely be through him.
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Frequently Asked Questions About Lee Perla

What is Lee Perla Jewelers known for?

Lee Perla Jewelers is proud to be an Official Rolex Retailer, authorized to sell and maintain Rolex watches.

Where is Lee Perla Jewelers located?

Lee Perla Jewelers is located at 193B Riverside Square, Hackensack, NJ 07601, USA.