Customers consistently praised the staff for their exceptional service, highlighting their knowledge, attentiveness, and professionalism.
Sales Experience
Many reviews noted a seamless and enjoyable purchasing process, with staff taking the time to understand customer needs and preferences.
Product Availability
Several customers expressed frustration over the limited stock of watches and the lengthy wait times for desired models.
Atmosphere
The store was described as welcoming and pleasant, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, a few customers reported negative interactions, particularly regarding staff demeanor and service quality.
PS
Paul Siegel
2 days ago
5.0
I had a great experience working with Sima at Lee Perla in Hackensack.
I came in looking to purchase a new watch after losing 70 pounds and wanting to mark the milestone with something meaningful. Sima made the entire experience feel special from the start. She was incredibly attentive, patient, and knowledgeable, walking me through different Rolex and Tudor models without ever making the process feel rushed or pressured.
She took the time to understand what I was looking for, explained the differences between models, and helped me try on multiple options to find the right fit and look. It was clear she genuinely cared about helping me find the right piece rather than just making a sale.
If you’re considering a new watch, I highly recommend asking for Sima. I’m looking forward to working with her again.
ZZ
Zack Zysman
Feb 21, 2026
5.0
I recently had a great watch buying experience at Lee Perla, and it was all thanks to Maureen. From the first time I walked in, she was very kind, honest, and attentive. She took the time to understand exactly what I was looking for and patiently answered all of my questions. Her knowledge and professionalism made the entire process smooth and enjoyable. Maureen truly made this purchase memorable, and I highly recommend working with her for an exceptional experience!
MM
MEL M
Feb 16, 2026
5.0
Huge thanks to Rick for making my wife’s Valentine’s Day unforgettable! He put in a ton of effort to secure the pink Datejust she had her heart set on and the customer service was world class. My wife absolutely loves the watch, and I couldn't have asked for a more seamless experience. Thank you, Rick, and the entire team for the outstanding customer service and expert guidance. Looking forward to the next one!
SS
Sandup Sherpa
Feb 11, 2026
5.0
I recently purchased a Rolex Day-Date with the champagne Roman numeral dial from Hina, and the experience was absolutely exceptional from start to finish. She was knowledgeable, transparent, and incredibly professional throughout the entire process.
Hina took the time to walk me through the details of the watch, answered all my questions patiently, and made the entire purchase feel seamless and secure. The Day-Date is stunning — the champagne dial with Roman numerals is timeless and elegant, exactly as described.
If you’re looking for someone trustworthy, responsive, and truly passionate about what they do, I highly recommend working with Hina. An outstanding experience all around!
CA
Carlos A
Feb 11, 2026
5.0
I recently had the pleasure of working with Hina for the purchase of my dream watch. After being on the wait list for sometime, Hina was able to secure the watch I was looking for, which had a lot sentimental value for me. She was very pleasant to deal with and made the overall purchasing process an amazing experience! I highly recommend working with Hina.
Thank you to Hina and Lee Perla for making it happen! I will be looking to get another piece in the future.
Lee Perla Jewelers is proud to be an Official Rolex Retailer, authorized to sell and maintain Rolex watches.
Where is Lee Perla Jewelers located?
Lee Perla Jewelers is located at 193B Riverside Square, Hackensack, NJ 07601, USA.
What are the store hours for Lee Perla Jewelers?
The store is open Monday through Saturday from 11:00 AM to 6:00 PM and is closed on Sundays.
How can I contact Lee Perla Jewelers?
You can reach Lee Perla Jewelers by phone at +1 201-343-8655.
Does Lee Perla Jewelers have an official website?
Yes, their official website is https://leeperla.com/.
Is Lee Perla Jewelers currently open?
Lee Perla Jewelers is currently open, except on Sundays when they are closed.
What languages are spoken at Lee Perla Jewelers?
English is spoken at Lee Perla Jewelers.
What nearby stores can I visit along with Lee Perla Jewelers?
Nearby stores include Gap, Burberry, Victoria's Secret, and OMEGA Boutique - Hackensack, offering diverse shopping options from clothing to jewelry.
Are there any nearby dining options near Lee Perla Jewelers?
Yes, Morton’s The Steakhouse and PlatedbyD caterer are nearby for dining before or after your visit.
What shopping centers are close to Lee Perla Jewelers?
The Shops at Riverside and Riverside Square are nearby shopping centers where you can explore various stores and services.
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