Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Freehold, NJ location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
758 reviews
5 stars
407
4 stars
190
3 stars
91
2 stars
28
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service from staff members, particularly in the photo center and salon.
Store Organization
The store layout was generally well-received, with comments on cleanliness and organization, although some noted a lack of staff.
Product Availability
While some customers found good selections and sales, others expressed disappointment with limited stock and poor selection in certain categories.
Checkout Experience
Several reviews highlighted long wait times at checkout due to insufficient staff, impacting the overall shopping experience.
Mixed Sentiment
Overall, customer sentiment was mixed, with some loyal customers appreciating the store while others expressed frustration with service and product availability.
- WKWanda KellyDec 27, 20255.0Jess and Ashlynn were phenomenal. Exceptional customer service!!!
- RRRRDec 9, 20255.0Visited the store at this location early afternoon and found it well laid out with sales in every department. Not difficult to find check-out and very pleasant. Clearly well managed more so than other JC Penny stores I have visited. Worth a visit.
- DDDaveTDec 9, 20253.0Not much left to be said about JCPenney. They don't seem to be doing very well and there doesn't seem to be a whole lot of customers any of the remaining locations. I used to frequent them all throughout the '80s and '90s, but now not so much. I probably will not visit much anymore.
- NCNick CDec 6, 20255.0Had a great experience at the photo center with great customer service experience from Ashlynn!
- GNGayle NannNov 20, 20255.0Looked for throw pillows. They had so many to choose from. All the in store inventory was stocked well.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Freehold offer?
JCPenney in Freehold offers a wide range of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Freehold Raceway Mall?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Freehold JCPenney offer curbside pickup and free shipping?
Yes, Freehold JCPenney provides free shipping and curbside pickup options for customer convenience.
What payment methods are accepted at JCPenney in Freehold, NJ?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods. Debit cards are also accepted, and cash-only transactions are not required.
Is JCPenney in Freehold wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance and public restrooms.
Does JCPenney in Freehold have an online app for shopping?
Yes, you can shop via the JCPenney App available on the Apple App Store which allows ordering retail items conveniently.
What nearby stores can I visit along with JCPenney at Freehold Raceway Mall?
Nearby stores include Sprint Store for mobile phones, Kids Foot Locker and Vans for shoes and apparel, Torrid and Aéropostale for clothing, and Elite Jewelry & Watches along with Zales and Kay Jewelers for jewelry shopping.
Are there dining options near JCPenney in Freehold Raceway Mall?
Yes, you can enjoy meals at nearby eateries such as Carvel Ice Cream, Charleys Philly Steaks, Brooklyn Pizza of Freehold Raceway Mall, Charleys Cheesesteaks, and Sbarro.
Where can I find mobile phone accessories close to JCPenney in Freehold?
Nearby mobile phone accessory and store options include ZAGG Freehold, Sprint Store, and T-Mobile, all within the Freehold Raceway Mall area.
What exclusive brands can I find at JCPenney Freehold?
You can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie for apparel and home products at this location.