Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Freehold, NJ location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
753 reviews
5 stars
404
4 stars
189
3 stars
90
2 stars
28
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and long wait times.
Store Organization
Many customers appreciate the store's organization and cleanliness, but some express concerns about the lack of staff and open registers.
Product Selection
Customers generally find a good selection of clothing and home goods, though some mention limited options in specific categories.
Sales and Discounts
The store is noted for having good sales and discounts, which attract customers.
Online Order Issues
Several reviews highlight problems with online orders, including delays and difficulties in customer service responses.
- RARobert AllenNov 16, 20255.0Excellent prices and exactly what I needed.
- MDMike D'AuriaOct 14, 20255.0JC Penney is our go to store for clothes and home goods. They have an excellent reward program and really good coupon offers! Sales people are usually friendly and accommodating!
- VNValerie NormandinSep 30, 20255.0Good sales. Went on a Sunday and the place was empty. Only 1 register was opened.
- HMHany MossaadSep 29, 20255.0Good store, very organized, worker are very helpful. Great place especially when order online and pick up from the store always onetime. And they have a lot of great products and discounts
- CNC NSep 3, 20251.0Had absolutely nothing in there for me
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Freehold offer?
JCPenney in Freehold offers a wide range of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Freehold Raceway Mall?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Freehold JCPenney offer curbside pickup and free shipping?
Yes, Freehold JCPenney provides free shipping and curbside pickup options for customer convenience.
What payment methods are accepted at JCPenney in Freehold, NJ?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods. Debit cards are also accepted, and cash-only transactions are not required.
Is JCPenney in Freehold wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance and public restrooms.
Does JCPenney in Freehold have an online app for shopping?
Yes, you can shop via the JCPenney App available on the Apple App Store which allows ordering retail items conveniently.
What nearby stores can I visit along with JCPenney at Freehold Raceway Mall?
Nearby stores include Sprint Store for mobile phones, Kids Foot Locker and Vans for shoes and apparel, Torrid and Aéropostale for clothing, and Elite Jewelry & Watches along with Zales and Kay Jewelers for jewelry shopping.
Are there dining options near JCPenney in Freehold Raceway Mall?
Yes, you can enjoy meals at nearby eateries such as Carvel Ice Cream, Charleys Philly Steaks, Brooklyn Pizza of Freehold Raceway Mall, Charleys Cheesesteaks, and Sbarro.
Where can I find mobile phone accessories close to JCPenney in Freehold?
Nearby mobile phone accessory and store options include ZAGG Freehold, Sprint Store, and T-Mobile, all within the Freehold Raceway Mall area.
What exclusive brands can I find at JCPenney Freehold?
You can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie for apparel and home products at this location.