Windsor

4.1
238 reviews

About

Clothing StoreWomen's Clothing StoreShoe StoreJewelry StoreLingerie StoreFashion Accessories Store
Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous, on-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Elizabeth to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at The Mills at Jersey Gardens.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Windsor
651 Kapkowski Road, Elizabeth, NJ
07201, United States

Hours

Reviews

4.1
238 reviews
5 stars
133
4 stars
52
3 stars
22
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.

Store Management

Several customers expressed dissatisfaction with store management, citing issues with staff training and management's lack of presence during busy times.

Product Quality

While many customers praised the variety and affordability of dresses, some noted issues with cleanliness and the condition of items.

Checkout Experience

Long wait times at checkout were frequently mentioned, with complaints about insufficient staffing during peak hours.

Positive Experiences

Despite the negative feedback, some customers reported positive shopping experiences, highlighting helpful staff and good product selection.
  • AB
    Alexis B
    1 day ago
    1.0
    Went to this store on 11/23 and was rudely told by Darlene (who laughed in my face), Shay and the store manager Janelle that if I didn’t provide my email that I would not be able to make a return. I contacted Windsor corporate who confirmed that you do not need to provide your email address in order to make a return. I’ve been able to make returns without providing my email address and the fact that corporate confirmed this shows that they lie to all their customers to force them to provide their email address in the event they might have to return or exchange an item.
  • YL
    Yanique Leslie
    Jul 25, 2025
    2.0
    Cashier was NOT nice at all. Tried asking a question and she just answered annoyed. She said final sale, to which I asked why. Real dry as if she was irritated with the question, she replies, “ITS FINAL SALE” Maam relax. I was just trying to figure out why. She wasn’t even answering questions, just dismissing me like I’m a bother to her. Lady if you having a bad day, stay home next time.
  • RB
    Regina Bradshaw
    Jul 16, 2021
    3.0
    Good prices and selection. Terribly long lines with one cashier ringing customers. There are 10 people behind me in line. The person stocking the tracks should have stopped to assist customers in line. I will not return soon.
  • SE
    S E
    May 23, 2021
    1.0
    Prom dresses pretty. Staff horrible. Manager worst of the lot.

Frequently Asked Questions About Windsor

What kind of clothing does Windsor specialize in?

Windsor specializes in glamorous, on-trend women's clothing for special occasions such as formal events, graduations, and weddings.

Where is Windsor located?

Windsor is located at 651 Kapkowski Road, #1080, Elizabeth, NJ 07201, inside The Mills at Jersey Gardens.