Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 651 Kapkowski Rd.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Feedback on staff interactions is mixed; while some customers praised helpful employees like Marissa and Marvin, others reported rude and unprofessional behavior from certain staff members.
Pricing
Many customers found the prices to be high for an outlet store, with some expressing dissatisfaction over the cost of items compared to other brands.
Store Experience
The store is generally described as clean and well-organized, but some customers noted issues with crowding and the need for better management of changing rooms.
Product Quality
Customers appreciate the quality of the clothing, with many highlighting the good fit and selection, although some mentioned that certain items run small.
Variety and Selection
The store offers a wide variety of clothing options, but some customers expressed disappointment over limited stock in certain sizes and styles.
K1
Katarzyna 1987
Aug 11, 2025
5.0
Super
JM
Jai Mon
Jul 7, 2025
1.0
I had a very upsetting and disappointing experience at the Express store in the Elizabeth Outlet. It was my first time visiting, and while I was trying to sign up for the new customer discount, the staff member at the counter was shockingly rude and unprofessional. He accused me of already using the offer, saying, “I saw you two weeks back.” When I asked, “Did you really see my face?” he replied, “Yeah, this kind of faces.” He also said, “Don’t do this,” and when I asked him directly, “What don’t do this? What are you talking about?” he had no clear response and continued being dismissive. I even offered to have them check the cameras to prove this was my first visit, but he ignored that completely. No customer should ever be treated like this. Because of this experience, I will never return to this store again. I hope Express takes this seriously and holds their staff accountable for such unacceptable behaviour.
FR
Franklin Rivero
Nov 27, 2019
5.0
Quieres lucir excelente y gastar poco , tienes que visitar está tienda
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Jersey Gardens hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is the return policy at Express Factory Outlet?
Returns and exchanges are accepted within 30 days of purchase for items bought at Express Factory Outlet stores only. Items must have original tags attached. Purchases from Express Men stores or online are not eligible for returns here.
Where can I buy an Express gift card?
Express gift cards can be purchased in Express retail stores, Express Factory Outlet stores, and online at express.com.
What are the operating hours of Express Factory Outlet?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What sizes are available at Express Factory Outlet?
The outlet offers women's sizes 00-14 and XS-XL, and men's sizes XS-XXL, with specific measurements for pants and jackets.
Does Express Factory Outlet have wheelchair accessible entrances?
Yes, Express Factory Outlet has wheelchair accessible entrances for customer convenience.
What payment methods are accepted at Express Factory Outlet?
Payments can be made via American Express, Cash, Diners Club, Discover, Mastercard, and Visa. Mobile NFC payments are also accepted.
Where is Express Factory Outlet located?
Express Factory Outlet is located at 651 Kapkowski Rd, Elizabeth, NJ 07201, USA.
Which nearby stores can I visit around Express Factory Outlet for more shopping options?
Nearby stores include SKECHERS Factory Outlet for footwear, PacSun for casual apparel, and Charlotte Russe for women's clothing and accessories, offering a variety of styles to complement your Express purchase.
Are there any nearby food options to grab a bite before or after shopping at Express Factory Outlet?
Yes, you can visit the Food Court at Jersey Garden Mall, enjoy coffee at Starbucks, or try Cinnabon for desserts, all located close to Express Factory Outlet.
How can visiting nearby stores like The LEGO Store or Swarovski enhance my shopping experience at Express Factory Outlet?
After shopping for apparel at Express, you can explore The LEGO Store for toys or Swarovski for jewelry, making it a full shopping trip with fashion, gifts, and accessories all in one area.