Dr. Martens Menlo Park

Reviews

• KR

  Kat Rihn

  4 days ago
  2.0
  The female employees at this store are great but the dude is the worst. Is he the manager? I don’t think he understands how shopping works. He pushes you to try on the first pair you interact with and then bombards you with questions and statements about how much other people love that style, even if you’re clearly saying you don’t. He’s very condescending, and cuts you off while you’re speaking. I didn’t look at any other styles unfortunately because he made me immediately want to leave his presence. He’s done this on multiple visits. I own many pairs of docs and will stick with ordering online or drive a hour to Paramus just to never have to interact with this strange man again. I tried looking on the docs website to relay this info to corporate- couldn’t find anything. Hope they read here. I see another recent comment saying similar. I feel bad for the employees that have to work with him.
• TS

  Tuli Santiago

  Feb 23, 2026
  2.0
  This is my second time in the store… They are super pushy and aggressive. Sadly, I will not be returning to this store.
• SS

  Seniqua Sherman (Sen)

  Oct 25, 2025
  5.0
  Extremely friendly staff. I went in with intentions just to try things on and order online later. But Julia ended up finding a pair of boots that I loved (not any of the ones I picked out lol). Long story short my partner and I walked out with a new pair of shoes, socks and a wallet. Fully intend to return here if I buy the Mary Janes. Julia was super friendly. not pushy, and intuitive - I hope she becomes a manager.
• AS

  An Sul

  Mar 9, 2024
  5.0
  The staff, especially Kevin, were super helpful and knowledgeable!
• CO

  Claudia Galo Ortiz

  Oct 31, 2023
  5.0
  Me Envantó toda novedad