JCPenney

4.2
972 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our E Brunswick, NJ location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
755 State Rt 18, E Brunswick, NJ
08816, United States

Hours

Reviews

4.2
972 reviews
5 stars
540
4 stars
243
3 stars
99
2 stars
41
1 star
49

What are people saying?

AI-generated from recent customer reviews

Store Condition

The store is generally reported as clean and well-organized, although some customers noted issues with cleanliness in specific areas.

Customer Service

Customer service experiences varied; while some employees were praised for their helpfulness, others were criticized for rudeness and indifference.

Product Quality

There are mixed reviews regarding product quality, with some customers expressing disappointment in the styles and quality of clothing compared to previous years.

Pricing and Sales

Many customers appreciate the sales and discounts available, although some feel prices are high unless on sale.

Staffing Issues

Several reviews mention understaffing, leading to long wait times and inadequate customer assistance.
  • KK
    Kitty Katt
    Nov 14, 2025
    5.0
    Your employee Lynne at your East Brunswick location went above and beyond. She was extremely friendly, knowledgeable and helpful, She took the time to help me find what I needed, and was even nice enough to get me a cart! I jokingly said I wish I could hire her as my personal shopper. I originally came to your store for a few items and after Lynne's help I purchased over $1000 ! I was extremely hot after all the shopping and Lynne was nice enough to give me a fan ! I wish I could have opened a JCP card to save some extra money on my purchase, but in this economy I don't know anyone that wants to add more debt on to their budget. I haven't been to your store in quite some time but as long as Lynne is there to help I will definitely be back. It's so refreshing to have a dedicated employee that makes shopping a great experience. She is a rare find now-a-days. Thanks for all your help Lynne!
  • SV
    Scott Vernborg
    Nov 12, 2025
    3.0
    Again this store is not like it use to be
  • RG
    Rebecca Greenberg
    Nov 4, 2025
    4.0
    It's a decent store. Considering the state of Malls and specifically Brunswick Square Mall, the JCPenney is still decent. Has good merchandise, lots of sales. It's nicely set up. Overall clean. It's like the last standing big shop in this mall. What they did to Macy's making it a clearance store is awful and terribly depressing.
  • LR
    lynne ridgway
    Nov 3, 2025
    5.0
    The store is very clean well organized and full of really nice clothes. The files have been updated and upgraded in quality. Lots of great coupons and great sales!
  • BB
    Barbara Baier
    Oct 1, 2025
    5.0
    Cashier, Soheir, in the east Brunswick store was very helpful and patient. She is an asset to JCP.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in E Brunswick, NJ offer?

JCPenney offers a wide selection of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

Where is the JCPenney store located in E Brunswick?

The JCPenney store is located at 755 State Rt 18, Ste 600, within Brunswick Square Mall in E Brunswick, NJ 08816.