Nordstrom Cherry Hill

Reviews

• MC

  Michael Chapman

  Apr 13, 2026
  5.0
  We had a day-of wedding emergency and the staff at the pickup desk was really helpful. Thanks!
• PC

  Patricia Chavez

  Apr 6, 2026
  2.0
  Originally had a Great experience stroller shopping here before my baby was born. The sales associate that was working this department was super helpful and knowledgeable he came up to my husband and I and made sure we knew he was there to answer any of our questions as first time parents we were a bit overwhelmed with all the different model strollers. I believe his name was Jesus. even after our purchase he reached out to see how everything was working for us since we got the stroller shipped to our home. Almost a year later I find myself in a dilemma of not knowing which stroller to get again since my baby is growing rapidly. Went in to look at some options but unfortunately didn’t receive the same help from the sales associates now in charged. We were asked once from far away if we needed help. Felt a bit uncomfortable because instead of receiving any help we just kept getting stared at. No one actually ever approached us to answer any of our questions which lead me to purchase the wrong style stroller for my tall 9 month old. They could definitely need more training as a fellow retail worker myself.
• TT

  Tracey

  Apr 3, 2026
  5.0
  Great customer service. Had to visit this location to exchange for a bigger size for the birkenstock slide that was purchased for my mom. The sales associate in shoes Akeem was above and beyond with his assistance. Very professional and gracious. This will be the go to store when in this area.
• SL

  Sweetie Lyn

  Mar 31, 2026
  1.0
  So I went to Nordstrom in Cherry hill mall looking for a pair of Jeffrey Campbell shoes and no one came over to help me or asked me if I needed any assistance. Instead they congregated gossiping to one another. Terrible lack of service and a miss on a sale.
• SS

  S.

  Mar 17, 2026
  5.0
  Edited to say thank you for a great experience in several departments recently, including lingerie. Added a star for a 5 star review. Thank you for listening to your customers. ***** I generally enjoy shipping here. Knocking off one star for the terrible service I received in lingerie/sleepwear this morning (I responded to the survey that came with my e-receipt about my experience). But I also want to say that I have received consistently excellent service in Cosmetics (Dior and Shiseido counters today) as well as Handbags. So, thank you for a wonderful experience in those two departments. I know I can always rely on attentive service and kind people there.

Frequently Asked Questions About Nordstrom Cherry Hill