JCPenney

Reviews

• DS

  Debbie Stine

  Nov 12, 2025
  4.0
  Was just looking for Christmas gifts ideas
• EO

  Easily Offended

  Nov 3, 2025
  1.0
  This store actually ripped me off And not only that they have false advertising all over the store. There’s a pile of shirts with a sign that says 25% off and none of the shirts are 25% off And the lady kept telling me to read the signs that I’m showing her where this is false advertising Even if you’re going by the tags And it’s illegal and I’m gonna report it to the Better Business Bureau And I’m pretty sure they overcharged me now as well Because I just bought some stuff And the lady at the register was just clueless. She was like a kid. She rang it up wrong and the numbers don’t add up on the receipt. And when you ask them to remove a shirt, only $18 comes off but if you put it back on, it goes up 25 I don’t know what kind of clown show that they’re running over there, but it was just pretty much like yeah there’s nothing we can do about where they put the signs because even the lady agreed that the sign did not reflect the correct price that’s illegal. The employees were clueless So we were talking about prices let me give you an example If I said someone ate my lunch, They would say no they didn’t. They just put it in their mouth and swallowed it.. And I’d be less looking like honey that’s the same exact thing. The bottom line is you can’t put ads on things you’re not ready to honor. If you’re gonna have a huge display and sit a big 25% off sign Even with fine print It better be 25% off. Same thing with the champion sweats They have three different prices none of which are the tag prices at all And they’re charging about four dollars extra than advertised for even the most expensive one. Since when are you allowed to put sales signs on things you don’t intend to be on sale. So if I look at your signs, I’m thinking well OK this item is going to be at minimum the most expensive price on the sale And it wasn’t it was more than that, and you clearly have a sign on all of the racks. And then they’ll say well now because it’s champion… Well, I hope champion helps you out when your store gets sued for false advertising. I’m sure champion is not telling you to hang signs for one price and then charge another. Maybe somebody should contact corporate champion as well About your business practices.
• LT

  Luviscia Taylor

  Nov 3, 2025
  4.0
  JC Penny is a great department store with great reasonable price
• KK

  Krystique

  Oct 20, 2025
  2.0
  Good evening Google Family. I visited to try to locate a handbag that I liked since my handbag no longer works from TJ Maxx. The zipper does not work anymore. I looked around and I did not see anything that grabbed my attention and eye. It just seems that the quality of the merchandise is not up to par. I quickly left and decided to visit Burlington, where I do most of my shopping now. Not a good experience at J C Penney. Have a good night, workout, be healthy, fit and Fabulous!!!!
• WO

  WildBill O'regan

  Oct 20, 2025
  5.0
  Store is easy to get into and the people who work there are helpful and you can g

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