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JCPenney

4.2
(1649 reviews)

Business Details

2000 Rt 38, Cherry Hill, NJ
08002, United States
(856) 488-0330

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cherry Hill, NJ location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2000 Rt 38, Cherry Hill, NJ
08002, United States

Hours

Reviews

4.2
1,649 reviews
5 stars
927
4 stars
391
3 stars
180
2 stars
55
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and unhelpful responses to inquiries.

Product Quality

Feedback indicated a decline in product quality and concerns about misleading pricing and promotions.

Store Cleanliness

Several reviews highlighted issues with store cleanliness, particularly in restrooms.

Shopping Experience

While some customers appreciated the variety and sales, others found the selection limited and prices high.
  • LK
    Lola “Cappy” Khan
    2 days ago
    4.0
    JCPenneys have good stuff for work, Activewear, and casual wear and lots of other items.. I an so upset they called at KOP, you have to go to Cherry Hill in this area. I like JCPenneys... stay open
  • JD
    JDemormur. Drmormur
    Feb 9, 2026
    5.0
    Nice, affordable!!! Plenty of variety!
  • AA
    Amanda
    Jan 25, 2026
    1.0
    I went into this store to buy a purse. Went to checkout and apparently I was standing in the wrong spot and the lady behind the counter said that in front of everyone. So rude. I should have just walked away and not purchased anything.
  • DC
    Dorothy Copeland
    Jan 9, 2026
    4.0
    Last minute Christmas presents.
  • JJ
    Jennifer
    Jan 6, 2026
    4.0
    Happy to be able to walk into a store to shop. Selection is very limited. Seems to be one cashier for an entire floor. Sad days.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Cherry Hill offer?

JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney at Cherry Hill Mall?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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