Certified by Nordstrom Rack Chimney Rock • Feb 22, 2026
Reviews
4.1
695 reviews
5 stars
356
4 stars
180
3 stars
73
2 stars
38
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are reported as rude and unprofessional.
Store Organization
Frequent complaints about disorganization and messiness in the store, making it difficult for customers to find items.
Checkout Experience
Long wait times at checkout are a common issue, with many customers expressing frustration over understaffing and slow service.
Product Variety
Customers appreciate the variety of products available, including good deals on clothing and shoes, but some feel the quality has declined.
WJ
Wayne “Mport-P” Carroll Jr.
Feb 19, 2026
4.0
Mainly been here for return purposes for the Mrs. But, always kind service when I go. No complaints!
NR
Nepal Reddy
Feb 8, 2026
4.0
Lot of variety of clothes from affordable to discounted few premium brands, finding in men's section is bit hectic sometimes as things are not in sort/order due to people pick and leave at different places. Been here few times, and a returning customer.
GM
ginger bread man
Jan 25, 2026
5.0
Just luv the selections! Lots of bargains
LJ
LESLIE JAMES
Jan 4, 2026
4.0
Returns are easy and yhe customer service is great
YW
Yehuda Waldman
Dec 15, 2025
1.0
I'm very upset l ordered a nice blondo boots on black Friday. they didn't even give me a chance to pick it up and suddenly l get an email that my boots is returned and refunded and its no longer available, im very upset
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Certified February 22, 2026Yext Knowledge Graph
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