Customers consistently praised the staff for being friendly, helpful, and knowledgeable about products.
Product Selection
The store offers a wide variety of fireworks, which many customers found impressive.
Pricing Concerns
Several reviews highlighted that prices are perceived as high compared to competitors, with some customers recommending shopping elsewhere for better deals.
Customer Service Issues
A few customers reported negative experiences with customer service, particularly regarding returns and management's response to complaints.
Store Experience
The store layout and cleanliness received positive remarks, contributing to an enjoyable shopping experience for many customers.
CH
Cora Hall
Oct 10, 2025
5.0
I am from the Adirondacks in N.Y. I visit family in MA. At least 2or 3 times a year I visit my favorite place to get fireworks. I love the showroom, staff are very friendly and helpful. Also, knowledgeable about their products. Thank you Zac for your help with my purchase. ( nice young man! Sorry I missed Bobbi Jo and Sandy. See you in the spring! Cora
JA
Jose Alicea
Aug 30, 2025
5.0
Awesome place to grab fireworks at a affordable price. You will not be disappointed
MH
Michael Holmes
Jul 1, 2025
5.0
Great selection, very helpful floor staff
JD
Jon Dreher
Jun 27, 2025
1.0
Place is trash and super overpriced. You will get 2-3x as much bang for your buck over at Atomic fireworks (5 minutes away) they have 24 shell kits motors for 99.99. Phantom wants 259.99. Only worthwhile if you get a super deal like the 65% off promo when u buy a toy (and its just 1 item discounted). The cakes are 40-60 at Atomic and $100+ at phantom. What a joke. Also skip fantasy fireworks across the street its also a shit show and overpriced too.
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Brian Imbriglio
Jun 26, 2025
3.0
Terrible experience, after being a premier customer for about 10 yrs and spending thousands of dollars with absolutely no issues with staff or establishment this time was absolute horror with Phantom and their manager not standing by their " NO DUD POLICY" After speaking with a manager previously about a dud that was encountered in a 259.00 mortar kit ,I was told by this manager to simply bring the "DUD" into showroom the next time I visit and the kit would be replaced well low and behold this time coming back and shopping I brought back the faulty shell and was then told they would not replace the same kit I bought previously instead try to replace faulty item with a cheesey "Festival of balls? About 200.00 less than the original mortar kit that was purchased with faulty items in it.. Manager was EXTREMELY RUDE. I will be taking my thousands of dollars elsewhere to a company that stands by their warranty and doesn't bait and switch their items to benefit them...AND WILL BE TELLING ALL MY OTHER FRIENDS TO GO ELSEWHERE...I hope the money you screwed me on was worth it.
Frequently Asked Questions About Phantom Fireworks of Seabrook
What is Phantom Fireworks of Seabrook known for?
Phantom Fireworks of Seabrook is America's premier fireworks retailer, lighting up backyards nationwide.
Where is Phantom Fireworks of Seabrook located?
It is located at 1 Chevy Chase Road, Seabrook, NH 03874, USA.
What are the opening hours of Phantom Fireworks of Seabrook?
Phantom Fireworks of Seabrook is open daily from 9:00 AM to 9:00 PM.
What payment methods are accepted at Phantom Fireworks of Seabrook?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Phantom Fireworks of Seabrook have wheelchair access?
Yes, the store has a wheelchair accessible entrance.
Can I pay with a debit card at Phantom Fireworks of Seabrook?
Yes, debit card payments are accepted at Phantom Fireworks of Seabrook.
What nearby places can I visit around Phantom Fireworks of Seabrook?
Nearby you can visit Mattress Firm for retail shopping, Wendy's for fast food, and Starbucks for coffee and smoothies.
Are there any dining options near Phantom Fireworks of Seabrook?
Yes, nearby dining options include Wendy's for burgers, Kume Seabrook for steak and sushi, and Wrap City Sandwich Co. for sandwiches and Mexican cuisine.
Which places nearby Phantom Fireworks of Seabrook might help with travel needs?
BP gas stations nearby can assist with fueling and automotive services, and Portsmouth Regional Hospital is available for medical emergencies.
How can nearby businesses enhance my shopping experience at Phantom Fireworks of Seabrook?
After shopping for fireworks, you could visit Mattress Firm for furniture, Gold Store Plus More for jewelry, or Staples for office supplies and printing services.