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Brand Certified

L.L.Bean

4.2
(435 reviews)

Business Details

(888) 615-9965
https://www.llbean.com/llb/shop/511976

About

Clothing StoreOutlet StoreSportswear StoreMen's Clothing StoreWomen's Clothing StoreShoe StoreCamping StoreClimbing Gear & EquipmentFishing StoreLuggage StoreLL Bean

Location

L.L.Bean
45 Lafayette Road, North Hampton, NH
03862, United States

Hours

Reviews

4.2
435 reviews
5 stars
244
4 stars
96
3 stars
47
2 stars
23
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and friendly, while others reported dismissive attitudes.

Pricing

Many customers found prices to be high for an outlet store, with some expressing disappointment over perceived value.

Product Quality

Customers noted a decline in product quality and concerns over damaged items being sold alongside new products.

Store Experience

The store environment received positive feedback for cleanliness and organization, but some felt the selection was lacking.
  • JB
    Jack Bean
    Feb 19, 2026
    1.0
    Terrible customer service not like the good old days somehow they couldn’t find my girlfriend’s receipt. The item was brand new in the package still had the price tag on it and they shorted her $60 on the product once she called the store. The person on the phone was very dismissive basically had I don’t care of an attitude. She’s a lifelong customer there for 60 bucks. She lost a customer hope it was worth it.
  • BB
    BoJo
    Jan 5, 2026
    5.0
    Ethan provided the best customer service; he went above and beyond. This is why we love LLBean!
  • SW
    Sir Whopers
    Dec 30, 2025
    5.0
    Great store friendly staff was created on entry and helped quick looking to visit again soon
  • DD
    Diego Diaz
    Nov 23, 2025
    5.0
    Went in on a mission for boots, walked out with coats and boots. Carolyn showed us items we hadn't even thought to consider that we actually needed. LL bean products without the crazy prices. Glad we live near here
  • CH
    Cathy Hansen
    Nov 14, 2025
    5.0
    First time I have ever stopped here & didn’t buy anything. Sad. Prices too high, sign of the times. I will still shop here & on line.

Brand Certified Facts from L.L.Bean

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Certified February 22, 2026Yext Knowledge Graph
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