kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 2 Common Court, North Conway, NH 03860, or contact us at (603) 356-6161.
Frequently Asked Questions About Kate Spade Outlet
Does the Settlers Green Streetside location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Settlers Green Streetside location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Settlers Green Streetside location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Settlers Green Streetside location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
<br/>
• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products can I find at Kate Spade Outlet in North Conway?
You can find purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more that offer chic, polished style.
What are the store hours for Kate Spade Outlet?
The store is open Monday to Thursday and Sunday from 10:00 AM to 6:00 PM, Friday from 10:00 AM to 8:00 PM, and Saturday from 10:00 AM to 7:00 PM.
Does the Kate Spade Outlet accept online returns and exchanges?
Yes, items purchased on katespade.com may be returned or exchanged at the specialty shop excluding airport and department stores. Exchanges are free within 30 days of receipt.
Can I pick up my online order at the Kate Spade Outlet store?
Yes, you can buy online and pick up in store. You'll receive an email when your order is ready, usually within three hours. Bring your order confirmation and valid ID for pickup.
What payment options are accepted at Kate Spade Outlet?
They accept American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa for payments.
Does the store offer price adjustments?
Yes, full-price items still in stock are eligible for a one-time price adjustment if marked down within 7 days of purchase, excluding final sale or discounted items.
Does Kate Spade Outlet accept Klarna payments in-store?
Yes, Klarna can be used via Apple Pay or Google Pay as a contactless payment in stores that accept these payment methods.
What nearby clothing and accessory stores can I visit along with Kate Spade Outlet?
Nearby stores include dressbarn, Chico’s Off The Rack, Vera Bradley Factory Outlet, adidas Outlet, GAP OUTLET, and Timberland Outlet, offering a variety of women's clothing, fashion accessories, and shoe options.
Are there any nearby places to grab a bite or a drink after shopping at Kate Spade Outlet?
Yes, you can visit Sip and Sweets, a cafe and smoothie juice bar, or try Fire by Wicked Fresh, a burger and pizza restaurant, both close to the outlet.
What community or nonprofit organization is located near Kate Spade Outlet?
MWV Habitat For Humanity, a charity and social service organization, is located nearby for those interested in community services.