Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
After shopping for years at the Nordstrom Rack in Back Bay, I was super excited to see one open closer to home, but man...this is not on the same level. Depressing concrete box of a store with messy racks and flickering fluorescent lights, lots of weirdly frumpy and dated clothing, garments on the rack showing stains from oil, deodorants, etc., completely picked over size selections, and most of the beauty goods and sunglasses locked up and requiring assistance to view/try. (Even things that are not high-end, luxury, or particularly highly priced -- did this place get hit with a wave of shoplifters or something?) If I didn't know this was a recently opened store, I would assume it had been there for years and was about to close for good.
The reviewer who said this is more like a Marshalls hit the nail on the head; actually I would say the Marshalls right next door is better -- better store design and organization (and no depressing dirty concrete flooring), lot of the same products, lower prices, and far fewer locked up products. I know Back Bay is a ritzier zip code, but Nashua shouldn't be this far below its quality level.
On the plus side, the sales associate who rang me up was very friendly and quick. Props to you, sir, you were great! Now if we can just get the buyer and the visual merchandiser(s) to that same level of quality, we'd really be cooking here. Hoping this one improves, it would be such a missed opportunity if not.
DA
D. A.
Nov 10, 2025
1.0
I've never seen so many mundane piece's of clothing in all my years. Another review said it best -- this is no better than a low grade Marshalls. When you walk in the amounts of racks one would think you'd at least find SOMETHING -- I've been in this store on three separate occasions to see what the options were as the seasons / inventory turn over and still - not a single item worthy of a purchase. What happened to this brands integrity?
It's all space junk.
KF
Karen Farmer
Oct 30, 2025
5.0
I came in for boots, but Zara helped me get some new makeup and a mask. She was so excited to tell me the difference between them. I really enjoyed the store and the customer service.
JS
Jenna Smith
Oct 7, 2025
1.0
My husband bought me a pair of pants and when tried to exchange them I was told I was passed the date and wasn't able to. I will take ownership for being unaware of the return policy however it was my first time shopping at the store. Also, the cashier said it was OK and when the manager, Ashley, came over to override it she was the one who changed the decision. I can appreciate being ‘fair and consistent’ as she said but I think there could also be exceptions for first time offenders. Additionally, cashier was sweet and kind and then to have her manager override her decision in front of a customer is unsupportive. Cherry on top - it’s my birthday. I doubt you’ll see me at Rack anytime soon. What a disappointment.
Frequently Asked Questions About Nordstrom Rack Royal Ridge Center
What is Nordstrom Rack?
Nordstrom Rack is part of Nordstrom, Inc., and we've been serving up sweet deals to customers since 1973. We’re your destination for brands you love—up to 70% off. Shop your way: in store, online and through the Nordstrom Rack app. It’s easy! Plus, there are tons of new arrivals every day so check back often.
Is the merchandise at NordstromRack.com the same as in Nordstrom Rack stores?
While the brands and styles offered online are similar to items found in Nordstrom Rack stores, inventory moves fast and may not mirror exactly what you find in store. Whether you shop online or in store, you’ll always find something new.
Does Nordstrom Rack offer alterations and tailoring services?
Many Nordstrom Rack stores do alterations. Our professional tailors can fix the fit of pieces you purchase in store, online—or already own. Simply check to see which Rack store near you offers alterations. Then make an appointment or simply drop by when it’s convenient. For pricing information and alterations hours, contact your local Nordstrom Rack stores.
Do you offer price matching or adjustments?
At Nordstrom Rack stores and NordstromRack.com, we work hard to offer competitive prices on everything we sell. Because of this, we do not price match or make adjustments—as our prices change often to ensure the best possible value, every day.
Can I ship my order to my Nordstrom Rack store for pickup?
You can ship selected orders to Nordstrom Rack, Nordstrom or Nordstrom Local stores in the U.S. (some item exclusions apply). If ship to store is available for your order, the option will appear at checkout. Please see our Shipping & Returns page for more information.
What is Nordstrom Rack Royal Ridge Center?
Nordstrom Rack Royal Ridge Center is an off-price division of Nordstrom, offering fashion and home items for the whole family at up to 70% off, both in-store and online.
What are the store hours of Nordstrom Rack Royal Ridge Center?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which payment options does Nordstrom Rack Royal Ridge Center accept?
They accept Afterpay, American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Does Nordstrom Rack Royal Ridge Center offer in-store pickup?
Yes, they offer in-store pickup services for selected orders.
Can I ship my order to Nordstrom Rack for store pickup?
Yes, selected orders can be shipped to Nordstrom Rack stores for pickup, with some exclusions. This option appears at checkout if available.
Does Nordstrom Rack Royal Ridge Center offer alterations and tailoring services?
Many Nordstrom Rack stores provide alterations and tailoring services for items purchased in-store, online, or owned already. Contact the store for details.
What kinds of products are available at Nordstrom Rack Royal Ridge Center?
They offer women's, men's, and children's apparel, shoes, accessories, beauty products, home goods, and more, often from designer collections at discounted prices.
Which nearby stores can I visit together with Nordstrom Rack Royal Ridge Center?
Nearby stores include Marshalls, HomeGoods, and Sierra, offering additional clothing, home goods, and outdoor gear options to complement your shopping trip.
Are there dining options near Nordstrom Rack Royal Ridge Center?
Yes, you can visit nearby Chipotle Mexican Grill for fast casual Mexican food before or after shopping at Nordstrom Rack.
Where can I find pet supplies near Nordstrom Rack Royal Ridge Center?
PetSmart, a pet store and grooming service, is nearby for your pet supply needs while shopping at Nordstrom Rack.