Many customers praised the staff for their professionalism, knowledge, and attentiveness, particularly highlighting individuals like Tim, Nicholas, and Ildi for their exceptional service.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, citing issues with arrogance from staff and poor service during busy times.
Product Quality
Customers expressed satisfaction with the quality of jewelry and watches, although there were complaints about specific product issues, such as a watch malfunction and diamond loss.
Welcoming Atmosphere
The store was frequently described as clean and inviting, with a friendly atmosphere that made customers feel valued.
Expertise in Luxury Items
Several reviews highlighted the staff's extensive knowledge about luxury watches and jewelry, enhancing the purchasing experience for customers.
JC
John Carmosino
3 days ago
5.0
I can’t say enough about my experience at Longs jewelers in Nashua. Tim helped me get my first Rolex after wanting one for decades. I’ve talked to many salesman in the watch biz over the years and I can say, without any reservations, he was the most pleasant salesperson I’ve dealt with. He was patient, humble and took the time to answer every question I had. Not to mention his knowledge of Rolex was amazing. A person couldn’t ask for anything more. Thanks Tim!
KM
Kevin Mooney
Nov 3, 2025
5.0
I very much enjoyed working with Pierre on obtaining a Rolex.
My daughter and I met with Pierre in the hopes of getting her a Rolex. Pierre walked us through the different models, materials, bracelets, bezels and dial colors. We settled on a particular reference number. He had spent a couple of hours with us going though all of this. Pierre had mentioned he had taken the reference number and we were “ in the que” . My past experiences with AD’s at other places, “in the que” is code for – You will never hear from me again. However Pierre called a few weeks later and let us know the watch was in. Pierre is very knowledgeable, super chill and took the time to educate us about the watches. It was a pleasure working with Pierre. If you are in the market for a Rolex – touch base with Pierre at Long’s in Nashua.
CD
chandler duhamel
Nov 1, 2025
5.0
Highly recommend Long’s Jewelers. The entire experience was exceptional. Ask for Pierre. He was professional, patient, and made me feel welcomed from the moment I walked in. He treated me with respect, never pressured me, and took the time to walk me through the details. I couldn’t be happier with both the service and my purchase. I’ll definitely be returning.
JD
John Doe
Oct 24, 2025
1.0
I did not have a great experience here. We were interested in engagement rings and instead of taking the time to help us explore options, we were greeted with arrogance and patronizing demeanor. Will never go back and do not recommend this place to anyone. Very unprofessional
YM
Yalin Merard
Sep 16, 2025
5.0
Incredible service from Pierre at the Nashua Long's Jewelers! Buying my new Rolex was a seamless and enjoyable experience. I've bought watches from him before at his old store, and I'm so glad he's back doing what he does best. Welcome back! Looking forward to doing more business with Long’s in the future.
Long's Jewelers is an official Rolex retailer authorized to sell and maintain Rolex Watches.
Where is Long's Jewelers located?
Long's Jewelers is located at 323 Daniel Webster Highway, Nashua, NH 03060, USA.
What are the business hours for Long's Jewelers?
Long's Jewelers is open Tuesday to Friday from 11:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. It is closed on Mondays and Sundays.
How can I contact Long's Jewelers?
You can contact Long's Jewelers by phone at +1 603-891-2000 or email at nashua@longsjewelers.com.
Does Long's Jewelers have an official website?
Yes, the official website for Long's Jewelers is https://www.longsjewelers.com/.
What type of products does Long's Jewelers specialize in?
Long's Jewelers specializes in watches, particularly Rolex watches, and other jewelry items.
What nearby stores can I visit while at Long's Jewelers?
Nearby stores include Jordan's Furniture Nashua for home furnishings, Hollister Co. and Abercrombie & Fitch for clothing, and Falcetti Pianos Nashua for musical instruments.
Are there convenient food options near Long's Jewelers?
Yes, nearby food options include D'Angelo Grilled Sandwiches, Panda Express, Sbarro, and Uno Pizzeria & Grill, offering a variety of quick dining choices.
Where can I find ATMs or banking services near Long's Jewelers?
Nearby ATMs include Citizens ATM, Coin Cloud Bitcoin ATM, and Bitcoin Depot - Bitcoin ATM for your cash and cryptocurrency needs.
What other retail stores are close to Long's Jewelers for a full shopping experience?
Additional retail options nearby are GameStop for video games and electronics, Brookstone for gifts and gadgets, and bareMinerals Boutiques for beauty products.