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JCPenney

4.2
(815 reviews)

Business Details

1500 S Willow St, Manchester, NH
03103, United States
(603) 622-1335

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Manchester, NH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1500 S Willow St, Manchester, NH
03103, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.2
815 reviews
5 stars
430
4 stars
211
3 stars
108
2 stars
32
1 star
34
  • EE
    Eryu
    3 days ago
    1.0
    I had a really upsetting experience here. I was still in the fitting room when the staff suddenly turned off all the lights without checking if anyone was still inside. It went pitch black instantly, which was a huge safety concern—my friend was with me and they were terrified. I understand it was near closing, but there was zero communication. No one knocked or made an announcement. Leaving customers in the dark is a major violation of closing protocols. What’s worse, when we went to pay, the staff didn't even acknowledge it or offer an apology. Really unprofessional and honestly dangerous. Hope management retrains the team on proper safety procedures.
  • CL
    Craig Lazinsky
    6 days ago
    4.0
    Gail at checkout helped me apply coupons on Men’s clothing. Saved me some $ on specific items. Thank you Gail.
  • DL
    Debra L
    Apr 8, 2026
    2.0
    Went in to pick up an online order. Customer pick up is on the 2nd floor. Pick up went fine until I went to use the escalator to go back down. It was stopped. Hm. I walked all the way over to the elevator and that was "closed for maintenance". I had no choice but to walk down the escalator. Those steps are very steep and for someone with neuropathy and bone on bone arthritis in both knees it was a very dangerous descent. It looks like the store no longer offers curbside pick up either so I guess this is one less place I will be shopping.
  • CS
    Christine Smith
    Feb 6, 2026
    1.0
    Horrible experience with manager 2/5/2026 I wanted to give a 0 star
  • CT
    C T
    Feb 4, 2026
    4.0
    Very well staffed with lots of options. A little more expensive than the same product at JCPenney online. Please fix the second floor heating, it’s a sauna. I had to leave the store I just couldn’t take it

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Manchester, NH offer?

JCPenney offers a wide selection including apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Manchester throughout the week?

JCPenney is open Monday to Thursday and Sunday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, and Saturday from 10:00 AM to 9:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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