Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Manchester, NH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed reviews on staff helpfulness, with some praising individual employees while others reported unhelpful or rude service.
Store Condition
Several customers noted the store's disorganized state and lack of merchandise, indicating a decline in overall shopping experience.
Pricing
Customers found prices to be high compared to competitors, although some appreciated the sales and discounts available.
Product Availability
Issues with stock levels and fitting rooms being closed were frequently mentioned, leading to frustration among shoppers.
CS
Christine Smith
Feb 6, 2026
1.0
Horrible experience with manager 2/5/2026
I wanted to give a 0 star
MB
Mark Belland
Feb 5, 2026
4.0
Great place to shop for clothes.
CT
C T
Feb 4, 2026
4.0
Very well staffed with lots of options. A little more expensive than the same product at JCPenney online.
Please fix the second floor heating, it’s a sauna. I had to leave the store I just couldn’t take it
NF
Nancy Fournier
Dec 15, 2025
5.0
Amazing
EM
Eric Muszynski
Dec 13, 2025
1.0
Kids Grab and go lego event was supposed to be from 11am to 12pm showed up at 10:50 waited til 11:20 only to find out they had put them out earlier and people had taken them all already 2 disappointed kids, 2 annoyed adults. Won't be shopping here anymore after this experience.