Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Manchester, NH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed, with some praising helpful staff while others report unhelpful or rude interactions.
Store Condition
Many customers noted the store's disorganized state and lack of merchandise, with some describing it as feeling abandoned.
Sales and Prices
Customers appreciate the good sales and reasonable prices, although some feel the prices are still too high for the value.
Fitting Rooms
Several reviews expressed frustration over the lack of available fitting rooms, impacting the shopping experience.
Product Quality
There are concerns about product quality, particularly regarding jewelry, with some customers feeling misled about the items they purchased.
BH
Bradford Hazen
Nov 4, 2025
2.0
Finding an employee for assistance can be quite challenging.
PC
Patrick Connaughton
Oct 21, 2025
5.0
Christian in the men’s department was a great help.
TN
Thierry Ngandu
Sep 8, 2025
1.0
They are not correct. I had a very bad experience with them. They added me two late fees in one month plus interest. I finally realized that their system is purely compared to a scam and I immediately stopped and canceled their card. I advise you to either use other cards or pay cash at JCPenney than to be exploited by the individuals hidden behind the so-called system. Take other paths guys!!!
WA
Will A
Aug 3, 2025
2.0
How can you have ZERO changing rooms open, and expect people to want to spend money on clothing there? I don't have time to buy and return when this place is so far off my day to day path.