In 2008, we opened up our very first "brick and mortar" store in the Village Pointe shopping center in Omaha, Nebraska. The fun hasn't stopped since! With its highly educated staff of teachers and people who just love toys, our store is a play-friendly environment where you can actually "try before you buy." But, that being said, you don't have to be in the shopping mood to enjoy the fun. We also host a variety of in-store events including Toddler Tuesdays, Fat Brain Fridays, plus all kinds of other special events throughout the year. Come on in and discover a "smarter way to play" with Fat Brain Toys!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.