Business Details
About
Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Omaha with same-day installation available for your vehicle. We’re a convenient and affordable Nebraska IID supplier located in South Central Omaha at 7425 Dodge St with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Omaha. Call our South Central Omaha location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
Details
- Credit cardAvailable
- DebitAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.8
22 reviews
5 stars
9
4 stars
1
3 stars0
2 stars0
1 star
12
- CAcharlie altMay 27, 20251.0This company is complete trash. I have been with them for about 10 years. The first maybe 7 years everything was fine. The past 2-3 years everything has gone completely down hill. Their customer service is complete garbage. You have to hold for about 30 minutes to get a person on the line and they hire out people in other countries that have no idea what is going on and just read prompts from the computer screen in front of them related to your problem. They don't care if the problem is resolved and would rather transfer you to someone else which you wait for another 30 minutes. I juat got off the phone with them this AM and the call lasted 1hr 11min and nothing was resolved. They like to change policies without notifying customers and then charge bogus fees. The only way to dispute a fee is on their website which gives them 7 days to respond and almost always you hear nothing back. Not only has their price gone up quite a bit but they have passed the $26 shop fee for calibration on to their customers which they used to cover. Also with no notification. When I started I paid 69.99 plus tax total. It is now close to $126 with the shop fee. I have always had terrible luck with the operation of their equipment which has led to bogus fees charged. I took my vehicle to a different service center who told me the gage of the wire that was used to install my equipment was too small and partially melted. I wouldn't recommend this place to an enemy. I feel like they know people need this machine to.drive so they take advantage of that and try to steal your money through all their fees. In order for me to remove their machine and go somewhere else it will cost me $350 or more and im almost ready to just do it. Will be contacting the BBB about this also. Dealt with their shit for too long and only reason they get 1 star is because you have to.
- PZPatrick ZoSep 17, 20245.0Customer service was perfect
- BTBill TattersallMay 6, 20241.0Try calling and actually talking to a real person when you need help. Wont happen but hey at least they are nice enough to raise my monthly bill $25.
- SHSusan HernandezApr 1, 20215.0Super fast and friendly. Received great customer service !
- 333RustynailsNov 9, 20205.0Good place, good prices and good customer service.
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
How long does the Ignition Interlock installation take?
Ignition Interlock installation will usually only take a couple of hours. Smart Start recommends blocking off at least two hours for your appointment. At some locations, you may be able to drop your vehicle off and pick it back up once installation is complete.Please note that installation time can vary depending on the make and model of your vehicle, and may take longer for electric and hybrid vehicles. If you have any questions about your appointment or installation, contact a Program Advisor at (800) 831-3299!
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accommodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
What are the operating hours of Smart Start Ignition Interlock in Omaha?
Smart Start Ignition Interlock in Omaha is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I schedule an appointment for Ignition Interlock Device installation?
To schedule an appointment, you can call (800) 831-3299 to speak with a Program Advisor or fill out the online form on their website to get a quote and book your installation.
What do I need to bring to my Ignition Interlock Device installation appointment?
Bring a photo ID and proof of residence. Depending on your state, you may also need to bring legal documents related to your case. Smart Start Program Advisors will inform you if additional documents are required.
Does Smart Start's Ignition Interlock Device work with electric or hybrid vehicles?
Yes, Smart Start's Ignition Interlock Devices are compatible with most vehicles, including electric and hybrid cars, and some motorcycles.
Can I get same-day installation for my Ignition Interlock Device at this location?
Yes, same-day installation appointments may be available. Contact the Omaha Smart Start location to check availability and schedule your installation.
What payment options does Smart Start Ignition Interlock accept?
They accept major credit and debit cards including Mastercard and Visa.
Where is Smart Start Ignition Interlock located in Omaha?
Smart Start is located at 7425 Dodge St, in the South Central Omaha neighborhood, Nebraska, 68114.
What nearby places can I visit around Smart Start Ignition Interlock at 7425 Dodge St?
Nearby you can find several restaurants like Potbelly sandwich shop, LongHorn Steakhouse, Sakura Bana sushi restaurant, Olive Garden Italian restaurant, and Freddy's Frozen Custard & Steakburgers.
Are there automotive-related services near Smart Start Ignition Interlock?
Yes, nearby you can find Stereo West Autotoys for automotive repair and customization and Hertz car rental agency, which might be useful when handling vehicle needs in the area.
What amenities are available nearby for customers visiting Smart Start Ignition Interlock?
In addition to dining options, there are places like Dollar Tree discount store, Sleep Number retail store, and SKECHERS Warehouse Outlet for shopping, providing convenient options before or after your visit.