Come visit your local Omaha Aerie store at 17110 Davenport Street. Aerie bras undies and yoga pants are made with love and attention to even the smallest detail for the naturally girl next door.
Ashlee is completely incompetent. First, she was unable to scan a gift card, or enter the numbers correctly manually. She placed an order online for me to just do an online pickup. Mind you, I’m in the store shopping to begin with. She entered the wrong color for one item, so when it went through, it said it was being shipped.
Instead of just fixing the color issue later, since it was her mistake, she refused to allow me to take the item, even though I had paid for it. I had to stand and wait 45 minutes while she spoke to another store, and they could still only come up with me having to cancel the order she made and wait 10 business days for the amount to be credited back to then try and re-purchase items. Absolutely absurd.
AL
Al L
Jun 29, 2024
1.0
Terrible customer service. I’m finally writing a review because this happens everytime I go into the store- the employees just look up and stare at me silently. When I went today there was an employee who was right in front of me and made eye contact but did not say hi or even smile. Awful
EM
Elise Madden
Jul 15, 2022
2.0
Very cute clothes, terrible customer service. Fitting room attendant told me that “if I want to play dress up, I can put everything away when I’m done” when I walked in with 7 items. It did not feel like a welcoming environment to shop in at all.
The OFFLINE store is located at 17110 Davenport Street, Suite 104, Omaha, NE 68118, in Village Pointe.
What are the opening hours of the OFFLINE store?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 12:00 PM to 5:00 PM.
Does OFFLINE offer in-store pickup?
Yes, OFFLINE provides in-store pickup services.
What payment options does OFFLINE accept?
OFFLINE accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the OFFLINE store in Omaha?
You can call the store at +1 402-970-1737.
What brands are available at the Omaha OFFLINE store?
OFFLINE carries the Aerie brand and is associated with offline shopping.
Which nearby stores can I visit alongside OFFLINE for a fashion shopping experience?
Nearby, you can visit Victoria's Secret & PINK, Athleta, Madewell, Soma Intimates, and Evereve for a wide variety of fashion and clothing options.
Are there any dining options near the OFFLINE store at Village Pointe?
Yes, you can enjoy meals at nearby restaurants such as Ancho and Agave (Mexican cuisine), Kona Grill (American and sushi), and Johnny's Italian Steakhouse.
What nearby recreational places can complement my visit to OFFLINE in Omaha?
You can visit Power Life Yoga Barre Fitness for a yoga session or V Nails salon for beauty and spa treatments near the OFFLINE store.