Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Omaha, NE location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,864 reviews
5 stars
942
4 stars
481
3 stars
250
2 stars
83
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, particularly in the jewelry and men's departments.
Store Condition
Feedback indicated mixed reviews on store cleanliness and organization, with some customers noting messy conditions and poor restroom maintenance.
Product Selection
Customers appreciated the variety of clothing options and sales, but some expressed disappointment in the limited selection for plus sizes and specific categories.
Checkout Experience
Several reviews highlighted long wait times at checkout and insufficient staffing during busy periods.
- TSTyra SageJan 5, 20265.0Great selection with a few decent sales. The people working in the store were very nice and helpful
- MMMary MccrayDec 25, 20255.0I was at JC Penny’s Christmas Eve, 2025. Patrica in Jewelry is Excellent. She’s Funny, an has a Good Spirit.
- DBDenise ButlerDec 7, 20255.0Always a good experience when I go
- JGJimmie GomezDec 3, 20255.0More rewards please!
- ANAllen NelsonOct 22, 20253.0Want for pink tag sale, not enough pink tags
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Omaha offer?
JCPenney in Omaha offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Omaha?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Omaha offer in-store or curbside pickup services?
Yes, JCPenney Omaha offers both in-store pickup and curbside pickup services.
Which payment methods are accepted at JCPenney Omaha?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is JCPenney Omaha wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
Are there any beauty services or stores near JCPenney Omaha?
Yes, nearby beauty-related places include Sephora inside JCPenney, Kelly P Hair Stylist, Regis Salon, A Salon in the Mall, MasterCuts, and Bella Spa, making it convenient to combine shopping with beauty treatments.
What nearby shoe stores can I visit when shopping at JCPenney Omaha?
Close to JCPenney Omaha, you can find House of Hoops by Foot Locker, DSW Designer Shoe Warehouse, Journeys, and Old Navy for a variety of shoe and fashion options.
Are there any family-friendly places nearby JCPenney Omaha?
Yes, nearby family-friendly spots include Animania toy store and the Mall Play Area, perfect for entertaining children while you shop.
What is the address of JCPenney in Omaha?
JCPenney is located at 800 N 98th St, West Roads Shopping Center, Omaha, NE 68114.
Is there a good place to get coffee or a quick snack near JCPenney Omaha?
Yes, near JCPenney you can visit Scooter's Coffee or The Cookie Company for coffee and snacks, or Raising Cane’s for fast food options.