JCPenney

4.1
237 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Omaha, NE location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3202 Oakview Dr, Omaha, NE
68144, United States

Hours

Reviews

4.1
237 reviews
5 stars
124
4 stars
62
3 stars
25
2 stars
12
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from specific employees.

Product Selection

Customers appreciated the variety of products available, though some noted limited options in specific categories like plus sizes and formal wear.

Store Condition

Several reviews mentioned the store's cleanliness and organization, but others expressed concerns about the overall condition and atmosphere of the store.

Pricing and Sales

Customers frequently commented on the good sales and reasonable prices, although some felt pressured by sales tactics.

Mixed Experiences

While many enjoyed their shopping experience, there were notable complaints about customer service and product availability, indicating a divide in customer satisfaction.
  • DG
    Divya Prakash G
    Jan 3, 2026
    4.0
    This is a nice collection. The only challenge is finding similar dresses since they are located in different places.
  • BM
    brandon most
    Dec 27, 2025
    5.0
    I moved my own store in to Oak View Mall over the summer, so it seemed dumb to even think about driving somewhere else to shop for gifts this year. I ended up doing all of my shopping at the mall, and I think JCP was where I spent the most. They had the best selection of in store items and at a variety of price points. The staff was all super friendly which made it all just easy. This is probably the most stress free holiday I have had in a long time. Thanks team JCP!
  • JB
    JB B
    Sep 20, 2025
    5.0
    Will and Allison went out of their way to make sure I was taken care of on some work shirts and you could tell it was just second nature to them. They saw an opportunity to help a customer and didn’t think twice. Truly exceptional customer service.
  • RP
    Rico Patterson
    Aug 29, 2025
    5.0
    They got the fattest jumpsuits around. Especially for a double XL brother like me.A gentleman. Thank you very much for your donation to @GraficKidsInc a non-profit organization that gives kids tools to express themselves. Please look me up @dvoysbirch @ricodvoyspatterson @grafickids_foundation_incorporatrd.org donations@ $Dvoysof1 Venmo Cash App Chime @$DvoysPatterson
  • JD
    John Dehner
    Aug 4, 2025
    4.0
    Place is just trying to hold on. Staff was very nice.

Frequently Asked Questions About JCPenney

What types of products does JCPenney Omaha offer?

JCPenney Omaha offers kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the operating hours for JCPenney at Oak View Mall?

JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.