Gunderson's Jewelers

5.0
2004 reviews

About

Watch Store
Gunderson's Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Gunderson's Jewelers
102 North 145th Street, Omaha, NE
68154, United States

Hours

Reviews

5.0
2,004 reviews
5 stars
1,957
4 stars
24
3 stars
4
2 stars
9
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, providing a welcoming shopping experience.

Product Quality

Many reviews highlighted the high quality of the jewelry and watches, with customers expressing satisfaction with their purchases and repairs.

Store Environment

The new store location received positive feedback for its beautiful design and inviting atmosphere, enhancing the overall shopping experience.

Professionalism

Staff members were frequently noted for their professionalism and expertise, making customers feel valued and well taken care of.

Communication

Customers appreciated the excellent communication regarding orders and repairs, with many noting timely updates and follow-ups.
  • MY
    May Yap
    1 day ago
    5.0
    I had such a wonderful experience at Gunderson’s. Sean was attentive, knowledgeable, and genuinely caring from start to finish. He took the time to answer my questions, help me explore options, and made the whole process easy and enjoyable. I truly appreciate his professionalism and exceptional customer care. Highly recommend!
  • RO
    Rodney Oliver
    5 days ago
    5.0
    Gundersons sent out their latest catalog. Now they are grand seiko dealers. I called Jodi Epstein, she has been so helpful in the past. I ordered the grand seiko that I was looking for, and in no time it was here. Jodi and Gundersons are always top notch, keep up the good work. Rod and Estrella Oliver
  • AM
    Andrew McCarville
    Nov 15, 2025
    5.0
    I recently purchased a dress watch at Gunderson’s with the help of Nico. The process was simple, transparent, and encouraging. I fully intend to continue building my timepiece collection at Gunderson’s and specifically with Nico. From the initial communication about what I was looking for, to the recommendations suited to my style and budget, to Nico coming in on his day off to accommodate my schedule to finalize my purchase, I was truly impressed. I found myself having real and meaningful conversations with Nico, a couple of his colleagues, and Jeff from the security team as I was picking up my watch. It was a surprisingly comfortable and enjoyable experience, zero sense of being a “transactional” trip. I’ll be a long time customer of Gunderson’s based on my experience, and encourage anyone looking for real help in building a timepiece collection to do the same. A+ all around!
  • RO
    Rod Oliver
    Nov 15, 2025
    5.0
    We were happy to learn Gundersons is a Grand Seiko dealer. It is so nice having a dealer that is in Omaha. My wife and i have several other watches that we are looking for. The people at Gundersons have been very helpful with everything. Rod and Estrella Oliver
  • TA
    tulasi annapureddy
    Nov 5, 2025
    5.0
    Cathy is an amazing SA at Gundersons Omaha. She is a very talented person. She assisted me with perfect jewelry selection during my first visit. She is very quick to respond anytime. She has provided the best options and guided me thoroughly through out the shopping with great knowledge. She gave me the best shopping experience. And I would like to go back again and purchase at Gundersons with her help ❤️

Frequently Asked Questions About Gunderson's Jewelers

What kind of watches does Gunderson's Jewelers specialize in?

Gunderson's Jewelers is an official Rolex retailer, authorized to sell and maintain Rolex watches.

Where is Gunderson's Jewelers located?

Gunderson's Jewelers is located at 102 North 145th Street, Omaha, NE 68154, United States.