DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor service and lack of communication.
Selection Variety
The store offers a wide selection of shoes, particularly for women, but many customers noted limited options for men and children.
Store Organization
Several reviews mentioned that the store was often messy and disorganized, impacting the shopping experience.
Pricing
Customers generally found prices to be reasonable, but some felt certain items were overpriced, especially in the designer category.
Overall Experience
While many customers enjoyed their shopping experience and found great deals, others expressed dissatisfaction with service and product availability.
HM
Heather Mark
6 days ago
5.0
Such a fantastic place to visit. A good experience overall.
JL
J LW
Aug 12, 2025
1.0
I ordered shoes at noon to pick up same day at DSW Westroads. I never received any communication so I called the store at 11am this morning and they said my order was cancelled. I asked who cancelled it. She responded "the manager." I asked why. She said because the manager "could not find the shoe in the floor." I stated that I never received communication. She said they will send it now. What a horrible, lazy, disorganized store. You are seriously lacking intelligence, DSW.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What categories of products does DSW Designer Shoe Warehouse offer?
DSW offers designer footwear for men, women, and kids, as well as handbags, accessories, and kids' shoes from brands like Nike, Cole Haan, Sperry, Puma, and more.
Does DSW Designer Shoe Warehouse offer delivery services?
No, DSW does not offer delivery services but provides in-store pickup options.
What are the store hours for DSW at Westroads Mall?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the DSW Designer Shoe Warehouse located?
It is located at 10000 California Street, Omaha, NE 68114 inside Westroads Mall.
What payment methods are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Discover, Mastercard, Visa, cash, Android Pay, Apple Pay, Samsung Pay, and contactless payments.
Does DSW have any special programs or memberships?
Yes, DSW offers a free Rewards program called DSW Rewards that provides certificates, offers, and perks to members.
What services are available at the DSW Designer Shoe Warehouse in Omaha?
Services include in-store pick-up, shoe donation, and shoe repair services.
Are there any nearby family-friendly activities close to DSW at Westroads Mall?
Yes, the Mall Play Area is nearby, offering an indoor play center where families can bring children before or after shopping at DSW.
What nearby shopping options are available around DSW Designer Shoe Warehouse?
Nearby shopping options include Daily Thread for women's clothing, Journeys and Foot Locker for shoes and fashion accessories, and Caat Jewelers for jewelry purchases.
Are there dining options close to DSW at Westroads Mall?
Yes, Raising Cane's #134 (a chicken restaurant), Scooter's Coffee, and Subway sandwich shop are nearby dining options customers can visit along with DSW.