JCPenney

4.1
338 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Norfolk, NE location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1700 Market Lane, Norfolk, NE
68701, United States

Hours

Reviews

4.1
338 reviews
5 stars
162
4 stars
92
3 stars
45
2 stars
23
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpful and friendly staff, highlighting great customer service experiences.

Store Cleanliness

The store was generally reported as clean and well-lit, although some reviews mentioned issues with the clearance section being dirty and unorganized.

Product Selection

Customers noted a good selection of clothing and quality items, but some expressed disappointment with limited sizes and styles, particularly in plus sizes.

Pricing

Feedback on pricing was mixed; while some found prices reasonable and appreciated sales, others felt prices were high and not as affordable as expected.

Shopping Experience

Overall, customers enjoyed their shopping experience, with many mentioning good deals and a pleasant atmosphere, despite some frustrations with inventory and availability.
  • DN
    Diana Nichols
    Oct 6, 2025
    5.0
    I had a pretty good experience Great customer service and I went back to return something and no questions asked very helpful
  • JT
    Jean Thomason
    Jul 2, 2025
    5.0
    I enjoy shopping here. Good quality, fair prices, great choices.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Norfolk, NE?

JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, skincare, and beauty products.

What are the store hours for JCPenney in Norfolk, NE?

JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.