Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lincoln, NE location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,281 reviews
5 stars
655
4 stars
353
3 stars
144
2 stars
55
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some praised helpful staff while others reported rude or unhelpful interactions.
Product Quality
Customers noted a decline in product quality and variety, with some items described as unattractive or poorly made.
Sales and Discounts
Many customers appreciated the good sales and discounts available, often highlighting the value for money.
Store Environment
Feedback on store cleanliness and organization was generally positive, though some mentioned issues with temperature and fitting room availability.
Checkout Experience
Several customers expressed frustration with slow checkout processes and management issues during busy times.
- SVSteven T. VickersNov 8, 20255.0Older Gal working upstairs Customer Servicecwas amazing and had a great sense of humor. I'll be back as she restored my faith in JC Penny
- OFOut Standing in a fieldNov 3, 20252.0JCP was once the upscale department store, where you wanted to shop. Today, JCP is like Kmart, poor quality with nothing that stands out. I loved their arizona jeans in the 80s and 90s.
- DSDenison SalisburyOct 2, 20255.0When I picture good customer service, I picture a friendly smile and hello with fast service. What I received at JCPenney in terms of customer service made that simple idea seem like a two star experience at a motel six. They treated me well. They escorted me around the store. They helped me pick out a top-notch bag for myself and a beautiful perfume for my girlfriend. They were kind, cordial, and made shopping an absolute joy. Hussain and Tamara are superlative individuals.
- R8revenger 82Sep 19, 20255.0Good sales on towels
- MPMaryanne PollatSep 9, 20255.0Found what I was looking for
Frequently Asked Questions About JCPenney
What are the operating hours for JCPenney in Lincoln, NE?
JCPenney in Lincoln, NE is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of products can I find at JCPenney in Lincoln?
You can find a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney offer pickup and delivery services?
Yes, JCPenney offers in-store pickup and curbside pickup services for your convenience.
What payment options are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payments.
Is JCPenney in Lincoln wheelchair accessible?
Yes, JCPenney has a wheelchair accessible entrance and public restrooms available.
Can I find beauty products and services near JCPenney?
Yes, Sephora inside JCPenney offers beauty products, and nearby salons like MasterCuts and Cali Nails provide hair and nail services.
Are there any dining options close to JCPenney at Gateway Mall?
Yes, nearby dining options include Grey Whale Ramen & Poke Bowl and Subway, where you can enjoy meals before or after shopping at JCPenney.
Where can I find other shopping options besides JCPenney in Gateway Mall?
You can explore nearby stores such as Tradehome Shoes, F&D's Fashion, Motherhood Maternity, and Buckle for additional apparel and footwear selections.
Does JCPenney have its own shopping app for deals and orders?
Yes, you can use the JCPenney App to shop, view coupons, and place orders online. It is available on the Apple App Store.
How can a customer contact JCPenney in Lincoln?
You can call JCPenney at +1 402-466-2222 for local inquiries or the toll-free number at +1 800-322-1189 for assistance.