JCPenney

4.1
1286 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lincoln, NE location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
68 Gateway Mall, Lincoln, NE
68505, United States

Hours

Reviews

4.1
1,286 reviews
5 stars
658
4 stars
352
3 stars
145
2 stars
56
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for their helpfulness, while others were criticized for rudeness and poor management.

Product Quality

Customers expressed disappointment in product quality, comparing it unfavorably to past experiences and other stores.

Sales and Discounts

Many customers appreciated the good sales and discounts available, although some reported issues with misleading pricing.

Store Environment

The store was generally noted as clean and organized, but there were complaints about the temperature and long wait times at checkout.
  • JM
    Jessica Malaga
    Dec 16, 2025
    3.0
    Be sure to read the signs carefully, we thought we were getting stuff at 50% off but it was buy one get one 50% off so be careful
  • RJ
    Roger Jaswal
    Dec 9, 2025
    5.0
    Great products at good costs
  • HM
    Haylie Madison
    Dec 7, 2025
    1.0
    Trash staff.
  • SV
    Steven T. Vickers
    Nov 8, 2025
    5.0
    Older Gal working upstairs Customer Servicecwas amazing and had a great sense of humor. I'll be back as she restored my faith in JC Penny
  • OF
    Out Standing in a field
    Nov 3, 2025
    2.0
    JCP was once the upscale department store, where you wanted to shop. Today, JCP is like Kmart, poor quality with nothing that stands out. I loved their arizona jeans in the 80s and 90s.

Frequently Asked Questions About JCPenney

What are the operating hours for JCPenney in Lincoln, NE?

JCPenney in Lincoln, NE is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

What types of products can I find at JCPenney in Lincoln?

You can find a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.