Michael Kors Outlet

4.3
313 reviews

About

Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry StoreOutlet Store
At the Michael Kors NEBRASKA location in Gretna, NE, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the NEBRASKA store offers the latest looks as well as familiar favorites. We are conveniently located at 21317 Nebraska Crossing Drive, Suite E101 in the Nebraska Crossing Outlets.

Details

  • Requires appointmentNot available

Location

Michael Kors Outlet
21317 Nebraska Crossing Drive, Gretna, NE
68028, United States

Hours

Reviews

4.3
313 reviews
5 stars
203
4 stars
55
3 stars
24
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rudeness and lack of assistance.

Product Knowledge

Customers expressed frustration over staff's lack of product knowledge, particularly regarding sizing and return policies.

Store Cleanliness

Several customers noted issues with store cleanliness, while others appreciated the clean appearance.

Sales and Discounts

Many customers enjoyed the sales and discounts available, highlighting good deals on products.

Shopping Experience

Overall shopping experience varied; some found it enjoyable with helpful staff, while others felt ignored or unwelcome.
  • KS
    Karyme Sosa
    3 days ago
    1.0
    Went in to do a Christmas gift exchange, the cashier was so rude.
  • XP
    X P
    Nov 2, 2025
    1.0
    I went to purchase a watch, sellers were assisting me with my shopping and told me they could adjust the watch to my appropriate size. They insisted on the watch needing to be purchased first. It was a basic fold over clasp with only one link being able to be removed and not adjustable to my size. It all ended up being a waste of time. It would have been better if staff would have been knowledgeable about the products and it’s adjustability vs making people purchase products with false guarantees.
  • AO
    Alberto Oregon
    Aug 18, 2025
    1.0
    If i could give zero stars i would, customer service was beyond terrible. Ordered an item online and forgot to update with a secondary name called the store to which they gave me a customer service number. Called and was told they were not authorized to add an additional pick up name was told to contact the store. Contacted the store to which i got a manger by the name of Angel. She would not hear me out nor was willing to help me all she could say was that they weren’t able to add a secondary name and not giving me a chance to explain or offer an option to add a pick up name. Not that it matters but i will definitely not be doing business here again. Terrible customer service
  • SJ
    Sara Jayden
    Jul 19, 2025
    5.0
    I went in today with a couple of friends. My mother-in-law and also my husband as it was our one year anniversary, his present to me was to give me a purse Jeremy. Was super helpful today even gave me an extra discount. Wasn't pushy, and even help me look at a couple of purses in different prices. He needs a raise. He was amazing. Not only did I come back to get another purse, but I also referred it to my mother in law which she bought a person wallet as well and then my friend, we will be back.Thank you so much again jeremy.

Frequently Asked Questions About Michael Kors Outlet

Where is Michael Kors Outlet located?

Michael Kors Outlet is located at 21317 Nebraska Crossing Drive, Suite E101, Gretna, NE 68028, USA.

What are the store hours for Michael Kors Outlet?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.