Business Details
About
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
3.6
61 reviews
5 stars
25
4 stars
11
3 stars
11
2 stars
1
1 star
13
- SBSam BirdJun 20, 20251.0I walked into the J.Crew store in Gretna looking for something specific to take on vacation and was really disappointed by the service. I encountered 3 different employees, and not one of them even said hello or acknowledged me besides looking at me. Even the lady at the front, who moved around the store while I was browsing, made long eye contact but said absolutely nothing. I waited to return my greeting to her, but she never said a word to me. The overall vibe in the store felt very off. I’m usually happy to say hi first, but why should I have to, especially as a customer who needed help finding an outfit? No one offered any assistance at all, which made the experience very frustrating especially being 1 of 2 customers in the store. Definitely not returning.
- TBT BMay 21, 20231.0If I could give my experience today zero stars, I would. I had a terrible experience with a return. The most unprofessional person with a horrible attitude and personality. She was downright rude. I am a great customer at that store and will never enter it again, as, hiring someone that terrible can destroy your business, J Crew. She is just awful. Mean, nasty, arrogant.... and I could go on and on. I assume she was the manager, but am not sure. Middle aged lady, in a pink suit, big glasses and just downright awful and rude. If she hates people and her job so much, she should find a new job.
Frequently Asked Questions About J.Crew Factory
What are the store hours for J.Crew Factory in Gretna, Nebraska?
J.Crew Factory in Gretna is open Monday through Thursday from 10am to 8pm, Friday and Saturday from 10am to 9pm, and Sunday from 11am to 6pm. Note that it is closed on November 27, 2025, and has special hours on November 28, 2025, from 8am to 9pm.
Where is the J.Crew Factory store located in Gretna?
It is located at 21355 Nebraska Crossing Drive, Suite F 121, Gretna, NE 68028, USA.
Does J.Crew Factory offer in-store pickup?
Yes, J.Crew Factory offers in-store pickup service for customers.
Which types of clothing and services does J.Crew Factory in Gretna provide?
They offer women's, men's, and children's clothing including men’s suiting and kids’ Crewcuts. They also provide private shopping appointments by call and in-store pickup.
What payment methods are accepted at J.Crew Factory?
J.Crew Factory accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the J.Crew Factory location wheelchair accessible?
Yes, this location has a wheelchair accessible entrance.
Does J.Crew Factory have Wi-Fi available in-store?
Yes, free Wi-Fi is available for customers inside the store.
What other notable stores are located near J.Crew Factory at Nebraska Crossing?
Nearby stores include Swarovski, Bath & Body Works, Banana Republic Factory, Kate Spade Outlet, Sunglass Hut, Michael Kors Outlet, and Pendleton Woolen Mills among others.
Are there dining options near J.Crew Factory for shoppers to enjoy?
Yes, Scooter's Coffee and Auntie Anne's Pretzels Nebraska Crossing Factory Stores are nearby, offering coffee and snacks for shoppers.
What nearby shopping centers can customers visit in addition to J.Crew Factory?
Customers can explore Nebraska Crossing and Gretna Outlet Mall, both nearby shopping centers with a variety of retail options.