Bought a men’s pair of boots as a gift for my son, he didn’t like them. I returned them as he chose another style at another store. I had my receipt and it was done with the loud timeframe, unworn, still in the box. I paid cash and they gave me a gift card instead of my cash back. I don’t wear Western wear, and I am more than a little annoyed. I have never heard of store credit for paying cash buyer beware!
KJ
Kathy Johnson
Feb 15, 2026
5.0
Love this store! She fit my Stetson to my head and reshaped the brim to where it is more flattering on me.. I love it!! She knew what she was doing and did a fantastic job job! Thank you!!
JJ
Josh
Jan 8, 2026
5.0
Gracie did an incredible job on a new hat band for me!
FC
Frank Castaneda
Jan 5, 2026
5.0
We visited the store and my daughter decided to get a new hat for her up coming concert. The staff was extremely helpful and patient with the design process my daughter was going through. They made sure to answer all the questions we had. We will be returning for a second hat.
RS
Rick Strong
Nov 6, 2025
5.0
Gracie was amazing at shaping my hat! Took her time and made sure it was perfect. Jade was also a great help. Made me feel right at home and solved an issue I was having w some boots I bought. 5 star service at its best!!!
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