JCPenney

Reviews

• DH

  Derek & Alex Henry

  Sep 6, 2025
  5.0
  Had a very good experience at JCPenney's, Jaida the customer service representative was very helpful and went the extra mile.
• BS

  Bailey Some

  Aug 17, 2025
  5.0
  Mailee was extremely paitent with my mother as he can be a pain to deal with customer service wise! Excellent service!
• RA

  Roger Archambeault

  Aug 16, 2025
  5.0
  I actually went with a friend and he wanted to pick up some things in the lady that work behind the counter was the friendliest lady ever and very very nice and more than helpful
• CM

  Celia Marquez

  Jul 25, 2025
  2.0
  The 2nd week of June I went to buy some dresses, I was wanting to replace a whole wardrobe of dresses that I had gotten rid of about 6 to 7 dresses. Anyway I went with my husband and the dresses were feeling pretty heavy so I told him I would walk to get a cart while he checked out the men's shirts. As I was walking toward the front I heard 1 cashier yell from where she was asking if I needed anything, I replied and said no im fine thank you. Another lady with white long straight hair asked me again as I grabbed the cart and I said again "no thank you im good" and put the dresses in the cart. I then started walking back toward where my husband was and the same exact lady asked me again if she could help me find something after following me all the way to where my husband was. My husband turned and looked at her and said no thank you we are fine. So I proceeded to tell my husband that she had followed me from the front and that it seemed they may have been under the impression I was trying to steal the dresses. So we went to check out men's pants when my husband turned and saw she was following us into every place we turned. At that point I told my husband, lets just get out of here and go somewhere else. So we left with what I had in my hand, thankfully I stayed under 400 dollars this time. But honestly never coming to this store again. The way I was being followed I've never felt before in my whole life, it felt like they were watching me like a hawk instead of letting us shop in peace. Horrible people
• RR

  Randy Rowse

  Jul 8, 2025
  4.0
  Still a good store

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