Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Grand Forks, ND location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
730 reviews
5 stars
383
4 stars
198
3 stars
89
2 stars
31
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Store Cleanliness
The store is generally reported as clean, though some reviews noted it can be messy and unorganized at times.
Product Availability
Customers appreciated the wide selection of products, although some expressed frustration over the difficulty in finding specific items and the need for more staff assistance.
Pricing
While some customers found good deals and fair prices, others felt that prices were too high and not competitive with other retailers.
Checkout Experience
Several reviews highlighted long wait times at checkout, with a need for more open registers to improve the shopping experience.
- FRFran R.Nov 3, 20255.0I always come here when visiting from Canada. If they got rid of the JC Penny in Grand Forks - would have to go to Fargo instead, lol. This store is clean (for an older store) and typically well stocked. There is always clearance and good deals!
- RNRegenerative NationOct 3, 20254.0Really liked my stop here. Was a little difficult to find an open check out counter. There is also so much product here. Would think a person could find any clothing item they need. Staff was friendly and helpful. Once found check out it was timely. Prices were fair/consistent with other stores. They also have a large stock of clearance items.
- JFJeane FlatenSep 20, 20255.0Looking for new bedding and there was plenty to choose from.
- LFLaurie FeltmanSep 17, 20251.0Ordered an item that was listed as unavailable at my store. Item was ready for pickup within 2 hours. I asked to have the $3.95 shipping fee removed since the order came from my store, was not shipped, but was listed as unavailable at the Grand Forks, ND store. I would have just gone and bought it if was available. 2 employees explained that even though it was not shipped to the store, I needed to pay a shipping fee. JC Penny’s just lost a 30+ year customer over this deal. This is a really dumb policy. I would gladly pay a shipping fee for an item that was shipped! I just cut up my credit card, I can’t see any logic in this policy, which one of the employees at the Grand Forks store told me is new in the last couple of years. You might want to rethink this policy!
- CSCynthia SimsJun 21, 20255.0Josh and Jessica were fantastic today helping me. I didn't have my card and they helped me work through getting what I needed. Both so very nice.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Grand Forks?
JCPenney in Grand Forks offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney Grand Forks offer any exclusive brands?
Yes, they carry exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the store hours for JCPenney in Grand Forks?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options.
Is the JCPenney store accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms.
What payment options are accepted at JCPenney Grand Forks?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Where is JCPenney located in Grand Forks?
JCPenney is located at 2800 S Columbia Rd inside the Columbia Mall in Grand Forks, ND 58201.
Are there any nearby stores where I can find footwear in addition to JCPenney?
Nearby footwear options include Ragstock Grand Forks, Shoe Carnival, Journeys, and Tradehome Shoes, all offering a variety of shoes for men, women, and children.
What nearby stores offer additional clothing and fashion options in the Columbia Mall area?
Nearby clothing and fashion stores include Eddie Bauer, Buckle, Men's Wearhouse, dressbarn, Zumiez, and Grand Forks Hot Topic, providing a range of styles and outdoor gear.
What other services can I find near JCPenney if I want to relax or get beauty treatments?
Nearby services for relaxation and beauty include Foxy Nails nail salon and Haircuts by Alison hair salon and spa.